Facilities Assistant

JabilTampa, FL

About The Position

The Facilities Assistant is responsible for supporting the daily operations of facility services, including building maintenance, workplace functionality, operations, and meeting/event support. This role ensures a safe, efficient, and well-maintained environment while delivering high-quality service to employees and visitors. The Assistant bridges strategic facility management and day-to-day execution by handling work orders, vendor coordination, logistics, and administrative support.

Requirements

  • Strong knowledge of Coupa, PEGA CPT, UKG and other internal Systems
  • Must be a US Citizen

Nice To Haves

  • Strong problem-solving skills with the ability to collect data, analyze information, and draw valid conclusions
  • Effective communication skills, both verbal and written
  • Ability to manage multiple tasks and prioritize work in a fast-paced environment
  • Proficiency in Microsoft Office and Windows-based systems
  • Ability to operate facility management or company-specific software systems
  • Basic math skills, including ability to calculate rates, ratios, and percentages
  • Strong organizational and record-keeping skills
  • Ability to work independently and follow standard procedures

Responsibilities

  • Serve as the primary point of contact for all facility-related service requests
  • Receive, prioritize, assign, and track work orders through completion
  • Ensure timely resolution of maintenance issues, including HVAC, plumbing, electrical, and general repairs
  • Maintain accurate records of maintenance activities for reporting and analysis
  • Coordinate inspections and servicing for HVAC, fire systems, elevators, and other critical infrastructure
  • Identify recurring issues and recommend operational improvements
  • Act as the liaison between the organization and third-party vendors
  • Schedule, coordinate, and oversee vendor services to minimize business disruption
  • Monitor vendor performance against service level agreements (SLAs)
  • Review and confirm services are completed as contracted
  • Assist with vendor sourcing, bidding, and onboarding processes
  • Support day-to-day facility activities including utilities, access control, and workspace functionality
  • Ensure common areas and workspaces meet cleanliness and operational standards
  • Provide meeting room setup, internal catering coordination, and event support
  • Manage office supplies and ensure timely replenishment
  • Execute mailroom operations, including shipping, receiving, and distribution
  • Maintain up-to-date documentation for inspections, certifications, and service records
  • Track maintenance and operational expenses and support budget management
  • Prepare reports and maintain organized documentation for contracts, warranties, and services
  • Provide responsive and professional support for facility-related inquiries
  • Communicate updates on maintenance activities, outages, or workplace changes
  • Follow up with employees to ensure satisfaction with completed services
  • Present information and respond effectively to questions from employees, vendors, and leadership
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