FACILITIES ASSISTANT

Harmony Health Care Long Island•Elmont, NY

1d•Onsite

About The Position

Harmony Healthcare Long Island, formerly known as Long Island Federally Qualified Health Center (LIFQHC), is a non-profit healthcare organization operating 7 health centers, 3 school-based health centers, WIC offices, and a Health Home Care Coordination program in Nassau County. They provide primary care and preventative medicine, offering enhanced services, expanded hours, and reduced prescription pricing to individuals regardless of income, residency, or immigration status. The Facilities Assistant role reports to the Facilities Manager and is responsible for the day-to-day maintenance, cleaning, and general upkeep of the facilities, including structural surfaces, furnishings, building projects, and renovations. The position also involves assisting with fire and safety programs, managing work order requests, handling complaints, supporting special events, and performing various hands-on maintenance and repair tasks across multiple locations.

Requirements

Flexibility over working hours is essential for this role
A willingness to change with the company requirements, and a desire to continually improve the services and facilities on offer
Knowledge in using a computer and reports where interpretation is required
3+ years of maintenance, facilities, or handy-work experience
Requires a hands-on, self-starter that has a clear aptitude for the systems, mechanics, and structural components of commercial buildings, infrastructure, and maintenance, including such as utilities HVAC, electrical, mechanical, and plumbing systems
Multi-task oriented, ability to perform well in a fast-paced environment
Must be open to Travel 30%
Must be available on an on-call 24-7 basis to promptly resolve urgent needs of facilities at existing restaurants
Organization skills, attention to detail
Good verbal, writing, planning and evaluation skills required.
Excellent communication, interpersonal skills; while maintaining professionalism, tact.
Must have valid New York State Driver's license.

Nice To Haves

High School Diploma or equivalent preferred
Prefer someone with a strong sense of their surroundings and good use of discretion

Responsibilities

Responsible for day-to-day facility maintenance & cleaning
Responsible for the maintenance of structural surfaces
Assist with general maintenance, to include painting and other light construction duties
Participates in installation and maintenance of furnishings as directed
Responsible for various building projects as directed
Participates in any reconstruction or renovation as directed
Assist Fire and Safety program as directed
Arrange for meeting setup and refreshments as needed
Monitor all work order requests logged through Track-it and ensure that appropriate action is taken within agreed timescales to ensure a high level of patient satisfaction
Manage complaints received by Health Center to ensure that the Company's credibility with the customer is managed and where possible enhanced
Carry out other projects and/or duties that may be assigned from time to time
When needed, may help set up and wrap special events
May be required to run various errands within the health center radius
Support facilities projects on a regular basis
Delivers Results – takes accountability, ensuring productive, efficient execution against priorities
Ability to work flexible schedule when necessary
Works with building tenants to keep facility well serviced and maintained.
Responsible for building systems and safety equipment to ensure optimal operation and performance.
Participate in client meetings/conference calls as needed.
Performs occasional hands-on maintenance and repair of facilities and equipment. (Electrical, plumbing, painting, carpentry, and landscaping. Assist with HVAC system and HVAC computer.)
Provide input and feedback on future equipment selection, infrastructure allocation and performance standards.
Collect data and produce routine reports and follow-up measures related to project operations.
Identify specialty vendors and contractor for the service, maintenance and upgrades to equipment as needed.
Maintain accurate trackers and logs for vendor interactions
Develop and execute preventive maintenance plans, spare parts, and operator’s manuals for facilities and equipment.
Actively recommends and participates in continuous improvement and quality activities to assure the facility and equipment meets performance standards.
Groundskeeping: Supervising the grounds, maintaining a clean, well-kept appearance, and performing janitorial duties.