Facilities and Operations Manager (Food Distribution and Retail Industry)

People Talent Acquisition • Guaynabo, PR

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About The Position

The Facilities and Operations Manager is responsible for ensuring the efficient, safe, and continuous operation of facilities, equipment, and operational processes across distribution centers and retail stores. The role oversees infrastructure maintenance, warehouse operations, food safety compliance, and coordination with vendors and internal teams. This position leads improvement projects, optimizes logistics processes, manages operational budgets, and ensures proper conditions for handling and storing food products. It is a key role for maintaining operational continuity, safety, and efficiency throughout the distribution chain.

Requirements

• Bachelor’s degree in Business Administration, Industrial Engineering, or related fields.
• Operational leadership
• Technical knowledge in refrigeration systems and facilities
• Project management
• Food safety and regulatory compliance
• Analytical thinking and problem‑solving
• Effective communication and vendor management
• HACCP
• OSHA

Nice To Haves

• Master’s degree such as an MBA or a graduate degree in Operations Management, especially for regional or multi‑site roles.
• PMP or other project management certifications
• Certifications in refrigeration, industrial maintenance, or energy systems, depending on the role’s focus

Responsibilities

• Oversee preventive and corrective maintenance, coordinate external services, and ensure the integrity of critical infrastructure.
• Improve warehouse workflows, supervise receiving and dispatch processes, and ensure FIFO/FEFO practices.
• Ensure compliance with FDA, USDA, OSHA, GMP, and HACCP; lead audits and maintain documentation.
• Manage budgets, negotiate with vendors, execute infrastructure improvements, and promote sustainability initiatives.
• Establish KPIs, supervise teams, and foster a culture of safety and efficiency.
• Develop contingency plans, coordinate emergency responses, and monitor physical security.
• Implement best practices, analyze metrics, and reduce waste.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager