Facilitator/Trainer- Medical Administrative Specialist
About The Position
Provides instructional leadership and practical hands-on training in medical front-office management, healthcare data entry, electronic health records ( EHR ), medical terminology, patient scheduling, billing/coding fundamentals, and healthcare ethics. Responsible for preparing students for entry-level administrative roles in medical offices, hospitals, and clinics, and equipping them to pass national certification exams (e.g., CRMAA , CRMAS , CEHRS ). Supervisory Responsibility: Direct academic and laboratory supervision of students during classroom lectures, software simulations, and administrative lab sessions. No direct employee supervision.
Requirements
- National Certification (Must possess at least one active credential): Certified Medical Administrative Assistant ( CMAA ) via NHA Certified Electronic Health Records Specialist ( CEHRS ) via NHA Certified Professional Coder ( CPC ) via AAPC or Certified Coding Associate ( CCA ) via AHIMA Certified Medical Assistant ( CMA ) or Registered Medical Assistant ( RMA ) with documented administrative expertise
- Associate Degree in Health Information Management, Medical Administrative Assistant, Healthcare Administration, or related discipline from an accredited institution.
- Minimum of 3–5 years of recent professional experience in a medical office, health information management department, or clinic front-office setting.
- Must pass a State of Michigan Criminal Background Investigation ( CBI ).
- Must pass a 10-panel drug screen and provide required health immunizations as specified by the Health Sciences Division.
- Proficiency with modern EHR software, medical billing platforms, Microsoft Office Suite, and professional medical communication.
Responsibilities
- Instruct students in front-office procedures, medical record management, financial workflows (copays, claims, billing basics), professional communications, and patient privacy standards ( HIPAA ).
- Facilitate hands-on training using Electronic Health Record ( EHR ) systems, practice management software, and medical coding platforms ( ICD -10-CM, CPT , HCPCS basics).
- Develop and update course syllabi, lecture materials, computer lab simulation scenarios, and skill assessment rubrics aligned with program learning outcomes.
- Evaluate student accuracy in healthcare documentation, administrative tasks, keyboarding, and diagnostic/procedural coding fundamentals.
- Maintain accurate student attendance, academic performance, and skill competency records using college software.
- Prepare students to sit for national credentialing exams, such as the American Medical Technologist Certified Medical Administrative Specialist ( CMAS ) test.
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What This Job Offers
Career Level
Entry Level
Education Level
Associate degree
