Facilitator III - TGH Imaging Floats

Tampa General HospitalTampa, FL

About The Position

The Facilitator III serves as a float role supporting radiologists by facilitating radiology procedure outcomes and ensuring timely dictation and completion of daily work volume. This position assists with managing radiologist workflow, presenting diagnostic studies, and coordinating documentation to support efficient clinical operations. This position is also responsible in presenting diagnostic mammograms and/or personal injury cases to the radiologist. The role provides coverage for other Facilitator positions during absences due to illness or time off.

Requirements

  • High School Diploma or GED
  • Minimum two (2) years' experience in medical records and/or one-on-one experience with physicians.
  • Expert in medical terminology
  • Knowledge of customer service concepts, safety, privacy, and HIPAA regulations
  • Strong experience in computer systems and medical records software including RIS/PACS
  • Effectively communicates clearly with physicians, patients, and staff
  • Proficient at multitasking effectively in a high-volume, high-stress environment

Responsibilities

  • Present diagnostic mammograms and personal injury cases to radiologists
  • Coordinate and distribute radiologist workloads and worklists
  • Retrieve prior studies and reports for comparison and dictation support
  • Prepare and process reports, addendums, and outside medical record requests
  • Communicate with radiologists and referring physician offices by phone and fax
  • Monitor worklists to ensure studies are completed within required timeframes
  • Provide coverage at other sites during Facilitator absences
  • Perform additional assigned duties as needed
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