Facilitator I (9275)

Septa • Philadelphia, PA

20h

About The Position

The Southeastern Pennsylvania Transportation Authority (SEPTA) is the sixth-largest transportation system in the U.S., connecting communities across a 2,200-square-mile service region. SEPTA is at the forefront of innovation in the transit industry, ensuring reliable and efficient services while driving economic growth in the Philadelphia region. We are proud to be recognized as a 2023 FORBES Best in State Employer and Philadelphia Employer of Choice for 2024. We are seeking to hire candidates for our Facilitator I (9275). The Facilitator I is responsible for planning, designing, implementation, and monitoring of Authority-wide training initiatives that cover a wide range of topics for targeted competencies utilizing instructor led, virtual instructor led, and blended solutions.

Requirements

• Bachelor's degree in Education or a related field required, with at least two (2) years of experience in Adult Learning and Organizational Behavior, including assessing, designing, developing, facilitating, and evaluating Learning and Development programs.
• 3-5 years of experience in classroom facilitation, with strong presentation skills and expertise in adult learning principles and best practices.
• Ability to work independently and build relationships across all employee levels.
• Demonstrated planning, scheduling, and administrative skills.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office (Excel, Outlook, PowerPoint, Word).
• Strong time management and organizational skills.

Responsibilities

• Conducts instructor led (ILT) and virtual instructor led (VILT) workshops and training sessions.
• Evaluates training effectiveness utilizing both evaluative and non-evaluative feedback.
• Develops and executes a detailed training strategy with objectives and timelines.
• Tailors the training sessions and workshops to meet the needs of the target audience.
• Schedules, delivers, and coordinates training and workshop delivery with talent development team members.
• Manages classroom logistics and classroom experience.
• Collaborates with subject matter experts (SMEs) and Instructional Designers with content curation, design, and implementation.
• Analyzes the effectiveness of training and workshops provided to employees and coordinate with Instructional Designers on needed modifications.
• Tracks and documents all training activities and maintain comprehensive training records in the Learning Management System.
• Establishes protocol for regular evaluation and revision of existing training programs.
• Performs other duties as assigned.

Benefits

• Comprehensive Healthcare Coverage – Medical, prescription, dental, and vision plans with little to no employee premiums.
• Retirement Security – Participate in a Defined Benefit Pension Plan and a 457B Deferred Compensation Plan to build your financial future.
• Work-Life Balance – Enjoy paid parental leave, generous vacation time, and paid holidays to recharge and spend time with loved ones.
• Employee Wellness – Access wellness programs and resources to support your physical, mental, and emotional well-being.
• Invest in Your Growth – We offer tuition reimbursement to support your education and career advancement.
• Student Loan Assistance – Our positions qualify for the Public Service Loan Forgiveness (PSLF) program, helping you manage and reduce student debt.
• Free Travel Perks – Receive a FREE SEPTA Transportation Pass, giving you unlimited access to all SEPTA services!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees