Facilitates Shift Manager

River City Casino & Hotel • St. Louis, MO

9d • Onsite

About The Position

Responsible for supervising and managing staff in the Facilities department who conduct general maintenance, installation, maintenance, and repair of HVAC, electrical and plumbing systems, and water distribution on a daily shift. Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives.
Creates effective and efficient schedules, while maintaining labor costs, meeting staffing objectives, and achieving guest satisfaction.
Responsible for assisting in the budget process for the department and provides recommendations; ensures compliance to departmental budget initiatives; reports budget concerns to manager.
Assists in managing maintenance and construction projects and determines best practice for using in-house resources or outside vendor for applicable shift.
inspects projects after completion for satisfactory results.
Ensures OSHA standards are followed.
Manages grounds crew and maintenance of property grounds.
Conducts a daily inspection of the property to ensure that it is clean, attractive, and fully functional; implements immediate remediation of problems.
Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise.
Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to management.
Maintains strict confidentiality in all departmental and company matters.

Requirements

• Bachelor’s degree (B.A/B.S.) in related field from four-year college or university; two (2) years of related experience and/or training; or equivalent combination of education and experience.
• Working knowledge of Electrical, Plumbing, HVAC, and Carpentry trades, along with knowledge of generators, fire pumps, and electrical switchgears.
• Strong written and verbal communication skills; fluent and literate in English.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Proficient in Microsoft Office applications (Excel, Word, and Outlook).
• Previous experience with all aspects of maintenance and engineering (special emphasis on electrical, plumbing, air conditioning, and maintenance of all equipment) required.
• Ability to interact with guests, staff, and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to read and interpret plans and specifications.
• Ability to work collaboratively and communicate effectively with team members at all levels of the organization.

Nice To Haves

• Prior management experience preferred.
• Trade license is preferred.

Responsibilities

• Supervising and managing staff in the Facilities department who conduct general maintenance, installation, maintenance, and repair of HVAC, electrical and plumbing systems, and water distribution on a daily shift.
• Supporting, administering, and managing operational goals and monitoring achievements of performance and profit objectives.
• Creating effective and efficient schedules, while maintaining labor costs, meeting staffing objectives, and achieving guest satisfaction.
• Assisting in the budget process for the department and providing recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager.
• Managing maintenance and construction projects and determining best practice for using in-house resources or outside vendor for applicable shift.
• Inspecting projects after completion for satisfactory results.
• Ensuring OSHA standards are followed.
• Managing grounds crew and maintenance of property grounds.
• Conducting a daily inspection of the property to ensure that it is clean, attractive, and fully functional; implementing immediate remediation of problems.
• Enthusiastically supporting, actively promoting, and demonstrating superior customer service in accordance with departmental and company standards and programs.
• Ensuring customer service standards are followed by all team members and addressing issues as they arise.
• Ensuring regulatory compliance within area of authority and reporting potential issues to management.
• Maintaining strict confidentiality in all departmental and company matters.

Benefits

• Wellness programs designed to support our team members' financial, physical, and mental well-being.
• Day-one medical coverage
• 401(k) matching
• Annual performance bonus
• Paid time off is earned according to the local policy and increases with the length of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level