Fabulous
About The Position
Boxabl is an innovative construction manufacturing company based in Las Vegas, Nevada, whose mission is to lower the cost of home ownership by designing high-quality auxiliary dwelling units that meet high standards of quality, strength, and sustainability. The Fabulous (FAB) Tour Guide is the first point of contact for guests and helps create a welcoming first impression. FABs wear all white and assist guests and employees with inquiries in a fast-paced, changing environment. The role includes providing tours of the factory and Casitas, verifying appointments, completing administrative support tasks, and driving VIP guests. It also involves greeting visitors, managing phone calls and email, ensuring guests complete required waivers, distributing mail, monitoring office supplies, and keeping the lobby, common areas, and model Casita clean and organized. Chauffeur service may be required outside office hours, for which an increased rate applies.
Requirements
- Two years of customer service experience.
- Experience answering phone calls and emails.
- General ability to use office equipment.
- Ability to multitask and work in a fast-paced environment.
- Problem-solving skills.
- High school diploma or GED equivalent.
- Valid driver's license.
- Ability to drive a large SUV.
- Comfort wearing all white.
Nice To Haves
- Knowledge of Microsoft Word, Excel, and PowerPoint.
- Business Management degree.
- Proactive and problem-solving experience.
Responsibilities
- Greet everyone who comes into Boxabl.
- Provide excellent customer service by answering phone calls and questions.
- Monitor the email inbox and respond in a timely manner.
- Schedule, verify, and provide scheduled tours.
- Confirm guests with appointments and direct them to the appropriate team member.
- Ensure guests complete all waivers before entering the factory.
- Pick up and distribute mail to the Boxabl team.
- Stock office supplies and monitor inventory.
- Keep the lobby, common areas, and model Casita clean and organized.
- Provide chauffeur service during and outside office hours; an increased rate applies to service outside office hours.
- Perform other duties as assigned.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
High school or GED
