F&I Director - AutoNation (Chicago Metro)
About The Position
As an F&I Director, you will be empowered with the resources and support needed to get every driver into the perfect deal, including a fully transparent selling process and preferred relationships with over 30 lenders. You will welcome customers, transition them from sales to finance, and work directly with employees and customers to develop relationships. Your role will involve determining customer financing needs and payment options through a consultative interview process, presenting a fully transparent pricing menu detailing financing options and products, and processing finance transactions while ensuring 100% compliance with all state and federal laws and regulations. You will also follow up with customers to ensure satisfaction, build rapport to create a base of referrals, set and achieve targeted sales goals, gain superior product knowledge, and ensure all administrative processes are handled in a timely fashion and in compliance with company policy. The ultimate goal is to provide an exceptional customer experience to drive loyalty.
Requirements
- High school diploma or equivalent
- Proven ability to provide an exceptional customer experience
- Ability to set and achieve targeted goals
- Highly detail-oriented and organized
- Demonstrated communication, consultative, interpersonal and organizational skills
- Experience and desire to work with technology
- Valid in-state driver’s license and an acceptable, safe driving record
Nice To Haves
- Prior sales experience preferred but not required
Responsibilities
- Welcome customers to the store and transition them from Sales to Finance during their vehicle purchase process
- Work directly with our employees and customers to develop relationships
- Determine customer financing needs and payment options based on a consultative interview process
- Present a fully transparent pricing menu to customers detailing their financing options and products
- Process finance transactions and ensure 100% compliance with all state and federal laws and regulations
- Follow up with customers to ensure satisfaction
- Build rapport with customers to create a base of referrals
- Set and achieve targeted sales goals
- Gain superior product knowledge to effectively help customers
- Ensure that all administrative processes are handled in a timely fashion and in compliance with company policy
- Provide an exceptional customer experience to drive loyalty
Benefits
- Competitive compensation
- 401k matching
- Health insurance
- Dental insurance
- Vision insurance
- Maternity benefits
- Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
- Access amazing deals and discounts through YouDecide
- Participation in the DRVPNK mission to raise and donate millions of dollars to cancer research and treatment
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
