F&I Development Rep

MarketSource•Cincinnati, OH

1d•$79,000 - $127,000

About The Position

MarketSource is a sales acceleration company focused on delivering better outcomes for many of the world’s most iconic brands. We design, operationalize, and execute managed sales and customer experience solutions for companies in B2B and B2C environments. Our solutions are purpose-built and tech-enabled to deliver measurable improvements in business outcomes. We live by a set of people-focused values that guide our relationships with each other and with our clients. By putting people first, working together to make others successful, and establishing a rich and empowered work culture, we create opportunities for our people and the businesses we serve to be successful.

Requirements

Self-starter with the ability to seek opportunities to go above and beyond job requirements to achieve stated goals and objectives
Effective communication (written and verbal) and interpersonal skills required
Ability to engage customers in a consultative manner and effectively recommend additional products and services
Ability to work in a high performance, fast-paced team environment
Proficiency in Microsoft Office, SalesForce.com, internet research and web based presentation skills
Ability to adapt to and work effectively within a constantly changing environment
Excellent customer service and problem-solving skills required
Ability to function as a solid team player and work closely with teammates, field sales, and customer care to create a superior customer experience
Ability to take independent action, implement innovative ideas or potential solutions without prompting; does not wait for others to take action or to request action
Bachelor’s Degree or equivalent work experience in lieu of degree
1+ years of industry-specific experience

Responsibilities

Act as the primary point of contact for assigned accounts for providing assistance, resolving issues, and facilitating requirements to enhance company’s position in existing and target accounts
Develop and execute a plan to grow revenue of assigned accounts while seeking new business
Analyze opportunities, identify key personnel, and develop strong business relationships
Develop a territory management plan to maximize time with customers
Develop strategies, proposals, and forecasts
Seek to improve customer experience and productivity by collecting, analyzing, identifying, and presenting information
Develop and conduct product demonstrations and presentations
Prepare quotes and customer correspondences
Utilize online resources to maintain accurate records of calls, customer files, & activity information
Discuss activities with manager
Partner with designated representatives on calls for assigned accounts
Prioritize and identify more critical and less critical activities and tasks; adjusts priorities when appropriate
Effectively schedule in coordination with peers, clients etc. and allocate time to complete work
Work with manager to ensure a consistent and effective customer experience, appropriate transaction processing, high customer satisfaction and service levels