F/C Supervisor

PAYLESS MARKETS INC•University of Guam, GU

9d•Onsite

About The Position

The Freeze and Chill Supervisor is responsible for the daily operations of the Frozen and Chill (F&C) Department within the store. The role includes F&C staff management, product ordering, inventory maintenance, ensuring compliance with safety standards, and providing excellent customer service.

Requirements

High School Diploma or Equivalent.
2-5 years experience.
Must be able to uphold our company’s mission statement.
Work flexible work schedule.
Ability to effectively lead, train, and motivate a team.
Strong verbal and written communication skills for interacting with staff and customers.
Proficient in Microsoft Office, Excel, and Google docs.
Ability to problem solve issues, prioritize efficiently, and implement effective solutions quickly with minimal supervision.
Excellent customer service skills to enhance the shopping experience.
Capability to lift heavy items and work in cold environments for extended periods.
Ability to analyze sales data and customer feedback to forecast for future orders.
Willingness to adjust to changing priorities and handle unexpected challenges.
Adhere to all local and federal safety and environmental codes, ordinances, standards and laws; adhere to all Pay-Less Markets and local safety plans, policies, practices and standards; be aware of and follow all safety rules of your work site; report any unsafe conditions or accidents to your supervisor and participate in mandatory or available safety training.
The employee should have the physical ability to lift heavy items (up to 50 lbs) and stand for long periods.
The employee must be comfortable working in a cold environment.
While performing the duties of this job, the employee is regularly required to talk, hear, and respond to customers and employees.
The employee frequently is required to stand; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Responsibilities

Supervise and train team members in daily tasks and safety procedures.
Schedule shifts and delegate responsibilities effectively.
Works with Store Manager to provide feedback with their team’s performance evaluations
Demonstrates product knowledge, understands movement, the supply chain, and orders efficiently.
Monitor inventory levels and ensure timely restocking of products.
Prepares and conducts physical inventory
Manage product rotation, conduct vendor claims, and controls markdowns/damages in accordance with company guidelines.
Receives and verifies merchandise if receiver is unavailable
Assist customers with inquiries and provide product recommendations.
Ensure compliance with health and safety regulations.
Maintain cleanliness and organization in the frozen and dairy sections.
Train staff on proper handling, dating standards, and storage of products.
Examines equipment to ensure it is working properly
Implement sales strategies to highlight department promotions to increase sales.
Analyze sales data to identify trends and opportunities for improvement.
Understands the departments Fiscal Year budget and strives to meet those numbers and/or works with management to communicate potential barriers.
Perform other duties as assigned by supervisor.