F&B General - F&B Manager

OTH Hotels ResortsTampa, FL
10d

About The Position

At OTH Hotels Resorts, we don’t believe in service that’s scripted—we believe in hospitality that’s human. As the Food & Beverage Manager, you lead more than operations; you shape experiences. Every meal, every drink, every interaction in our outlets is an opportunity to create moments that feel authentic, memorable, and uniquely ours. This isn’t just about managing a team or running service smoothly, it’s about fostering a culture where hospitality comes naturally, where guests feel cared for, and where your team feels empowered to bring their personality and heart into every detail.

Requirements

  • A leader who inspires through authenticity, collaboration, and accountability.
  • Passionate about food, beverage, and service and how they come together to create experiences.
  • Skilled in training, coaching, and mentoring diverse teams, with a talent for bringing out the best in others.
  • Adept at balancing guest experience with operational and financial priorities.
  • Comfortable in a fast-paced, high-volume environment while maintaining composure and attention to detail.
  • Strong communicator with the ability to connect with guests, team members, and leadership alike.
  • Flexible in schedule, with availability to work evenings, weekends, and holidays as needed.
  • Prior leadership experience in food & beverage management, preferably in a hotel, resort, or upscale dining environment.

Responsibilities

  • Lead and inspire the Food & Beverage team to deliver exceptional, unscripted hospitality across all dining outlets, banquets, and beverage services.
  • Ensure service standards, quality, and presentation consistently reflect OTH and brand expectations.
  • Develop and implement creative service strategies, menus, promotions, and guest experiences that drive satisfaction and revenue.
  • Maintain compliance with health, safety, and sanitation regulations while fostering a culture of care and accountability.
  • Oversee scheduling, labor management, and departmental budgeting to achieve financial goals.
  • Recruit, train, coach, and develop team members to reach their full potential, building a culture of empowerment and collaboration.
  • Build relationships with guests by being visible and approachable on the floor, anticipating needs, and personalizing service.
  • Partner with culinary, sales, and other departments to execute seamless banquets, events, and cross-functional initiatives.
  • Analyze guest feedback and operational data to identify opportunities for improvement and innovation.
  • Model professionalism, warmth, and positivity in every interaction, setting the tone for your team.
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