F&B Cashier/Server

Mistequa Casino Hotel•Chewelah, WA

2d•$17•Onsite

About The Position

The Cashier/Server is responsible for providing fast, friendly, and courteous service while taking food and drink orders and serving guests. Monitor guest needs.

Requirements

Must be 18 years of age.
High school diploma or (GED) preferred.
Cash handling experience preferred.
Excellent guest service skills.
Ability to be a team player.
Ability to work independently and use good judgment.
Good math skills.
Must obtain a food handlers card within 30 days of employment and keep it current.
Must obtain a Class 12 servers permit within 30 days and keep it current.
Must have ability to: Communicate effectively with all levels of team members, guests, and outside contacts.
Work effectively in a fast-paced environment.
Move around all work areas effectively and efficiently.
Able to work periodically under conditions of extreme urgency (creating higher levels of job stress).
Must be 18 years of age to obtain and maintain a License D with Spokane Tribal Gaming Commission.
Attend required training sessions offered by the Casinos.
Perform the duties described in compliance with local laws and regulations.
Take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco.
Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the team member's department.
Consult Internal Control Procedures and Policy Manuals for guidance.
Report illegal activity to Security or the appropriate levels of Management.
ALL EMPLOYEES ARE REQUIRED TO SUBMIT TO A PRE-EMPLOYMENT DRUG TEST, AND AT RANDOM FOLLOWING EMPLOYMENT
THE MISTEQUA CASINO HOTEL RESERVES THE RIGHT TO HIRE ACCORDING TO ITS INDIAN PREFERENCE POLICY
ALL POSITIONS ARE SUBJECT TO A 90 DAY ORIENTATION PERIOD

Responsibilities

Must be willing to work with all regulatory agencies, i.e., Gaming Commission, State, and Federal.
Must learn and ensure policies and procedures are being followed per the departments' Internal Controls.
Must adhere to the Mistequa Casino Hotel Team member Handbook.
Must adhere to our SMILE service standards and Core Values by providing excellent guest service.
Maintain a positive and productive attitude with guests as well as fellow team members.
Pleasantly takes orders and serve guests.
Present checks to the guest, accept payments and give change when necessary.
Will be required to operate a till.
Must learn the menu and garnishes that accompany each plate.
Must check plates to ensure order is correct and complete prior to serving.
Must keep items stocked at all times.
Maintain beverage center.
Stay up to date on current Casino promotions and events to inform guests.
Promote Casino promotions with all guests and prompt new guests to sign up to our players club.
Occasionally required to serve alcoholic beverages, assess guests, and follow serving protocol.
Will be required to clean dining area.
Must maintain a clean and orderly work station.
Buss tables.
May be required to work shifts and/or events at the Hotel.
Held accountable for the accuracy and thoroughness of departmental records and reports.
Facilitates the flow of information by attending regularly scheduled departmental meetings.
Assist in maintaining floor security by notifying Management and Security of suspicious activity.
Must be able to work shift work, holidays, weekends, and special events.
Other duties as assigned.