Eyewear Consultant – Entry Level
About The Position
We seek a dedicated Sales Associate passionate about providing exceptional customer service and enhancing the eyewear experience for patients in a boutique eye care office. This role is a great chance to work in a dynamic environment, develop skills in the optical industry, and contribute to a tradition of personalized eye care. If you meet the requirements, the team will train you for your new career in the eye care industry! The Sales Associate will play a pivotal role in merchandising, selling, and delivering eyewear services to valued patients. This individual's expertise in eyeglass frames and lenses, along with a commitment to creating inspiring patient experiences, will help the optical boutique succeed. The Sales Associate will report directly to the Practice Manager and collaborate with a team that is passionate about eye care.
Requirements
- A minimum of one (1) year of experience in a sales role.
- Willingness to complete ABOC testing within the first year of employment.
- Strong computer skills and high accuracy in entering patient information.
- Exceptional interpersonal skills to enhance patient interactions.
- Effective verbal and written communication abilities.
- Ability to thrive in a fast-paced environment.
Nice To Haves
- Experience with Electronic Health Records (EHR) is preferred.
Responsibilities
- Engage with patients to understand their needs and guide them in selecting the best eyewear options.
- Process patient frames and lens orders efficiently by sending them to the appropriate lab on the same day as the transaction.
- Maintain the retail floor in accordance with merchandising guidelines.
- Perform frame adjustments to ensure a perfect fit for patient satisfaction.
- Conduct inventory checks on optical frames and maintained accurate records.
- File insurance claims promptly to ensure timely arrival and payment of patient orders.
- Stay informed on industry trends and advancements in spectacle lens technology.
Benefits
- Competitive pay, depending on experience.
- 401K with matching contributions.
- Comprehensive health insurance, including dental and vision coverage.
- Employee discounts on eyewear products.
- Paid Time Off (PTO) to ensure a healthy work-life balance.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
