Eyewear Consultant/Optician
About The Position
Maine Optometry is growing and seeking a friendly, detail-oriented Eyewear Sales Consultant/Optician to join their team. This full-time, in-person role involves helping patients select and fit eyewear, ensuring a perfect fit and function. The ideal candidate has a "can do" spirit and a strong drive to deliver exceptional customer service. Experience in healthcare or customer service is a plus but not required, as comprehensive training is provided. The position offers a competitive salary and a supportive work environment within a practice that is a primary community destination for vision care and eyewear needs.
Requirements
- Thorough and detail oriented
- Good at multitasking and able to handle fast-paced, high-volume environments
- Embraces new technology and change
- Strong customer service and retail skills
- Solid communicator, listener, and team player
- Basic math skills
- High School graduate or GED equivalent
Nice To Haves
- Experience in healthcare or customer service
- American Board of Opticianry (ABO) certified
- Optical dispensing experience
- Knowledge of current optical frame styles and trends
Responsibilities
- Help patients select eyewear and adjust it to their specifications for a perfect fit and function.
- Greet patients with a smile, offer immediate assistance, and explain the eyewear shopping experience.
- Take and record measurements, adjust or fit eyewear correctly, and ensure finished eyewear meets standards and patient requirements.
- Explore customer needs and priorities by asking open-ended questions.
- Review prescriptions, identify special needs, and consult with optometrists and management as needed.
- Custom fit glasses and precisely inspect eyewear; reinforce patients’ final selection.
- Demonstrate superior product knowledge and accurately describe features and benefits of various lenses and frames using appropriate tools.
- Anticipate problems, explore underlying reasons for patient issues, and develop long-term solutions.
- Present and educate patients on eyewear; commit to delivery date and time of expected eyewear.
- Keep frame boards clean, attractive, and organized.
Benefits
- Competitive starting salary
- 401K retirement savings plan
- Health insurance
- Paid vacation time
- Supportive staff environment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
