Eyewear Consultant/Optician - South Offices
About The Position
Maine Optometry is expanding with four new Doctors joining this summer and is seeking a warm, friendly, and detail-oriented Eyewear Sales Consultant/Optician. This full-time, in-person sales role involves being instrumental in helping patients select eyewear and adjusting it to their specifications for a perfect fit and function. The consultant will represent the practice by greeting patients, offering help, and guiding them through the eyewear shopping experience. Maine Optometry is a primary community destination for all vision care and eyewear needs, offering a supportive staff environment. Experience in healthcare or customer service is a plus but not required, as comprehensive training is provided.
Requirements
- Thorough and detail oriented
- Good at multitasking and able to handle fast-paced, high-volume environments
- Embraces new technology and change
- Strong customer service and retail skills
- Solid communicator, listener, and team player
- Basic math skills
- Knowledge of current optical frame styles and trends
- High School graduate or GED equivalent
Nice To Haves
- Experience in healthcare or customer service
- American Board of Opticianry (ABO) certified
- Optical dispensing experience
Responsibilities
- Help patients select eyewear and adjust it to their specifications for a perfect fit and function
- Represent the practice by greeting patients with a smile, immediately offering help, and telling them what to expect from the eyewear shopping experience
- Take and record measurements, adjust or fit eyewear correctly, and ensure finished eyewear meets standards and patient requirements
- Explore the needs and priorities of customers by asking open ended questions
- Review prescriptions, identify special needs, and consult with optometrists and partner with management as needed
- Custom fit glasses and precisely inspect eyewear; and reinforce patients’ final selection
- Demonstrate superior product knowledge and accurately describe the features and benefits of various lenses and frames using appropriate tools
- Anticipate problems, explore underlying reasons for patients’ issues, and develop long-term solutions to problems
- Present and educate patients on eyewear; commit to delivery date and time of expected eyewear
- Keep frame boards clean, attractive, and organized
Benefits
- Competitive starting salary
- 401K retirement savings plan
- Health insurance
- Paid vacation time
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1-10 employees
