Rosin Eyecare- Eyecare Sales Associate

EssilorLuxottica Group • Streamwood, IL

2d • Onsite

About The Position

Rosin Eyecare, founded in 1930, is dedicated to providing excellent eye health services and exceptional vision to its patients. With a focus on treating patients like family, the company has expanded across the region and offers comprehensive eye exams, stylish glasses, contact solutions, and various eye health checkups. Rosin Eyecare utilizes cutting-edge technology and modern approaches to eye care. The company provides tailored professional development opportunities and values its employees as integral to its success. This role is ideal for individuals with a passion for customer service and fashion/styling, offering a path for continuous learning and growth within the eyecare field. Rosin Eyecare is part of EssilorLuxottica, a global leader in vision care products, and is seeking to transform the eyewear and eyecare industry.

Requirements

• High School graduate or equivalent
• Strong customer service skills
• Strong basic math skills
• Effective selling skills
• Familiarity with technology, such as point-of-sale, patient record systems, or other software applications
• Embraces new technology and change
• Strong communicator and listener

Nice To Haves

• Eyecare experience
• Sales experience

Responsibilities

• Supports the practice by ensuring unsurpassed patient experiences when selecting eyewear or other products.
• Establishes the practice as the premier destination for all vision needs within the community.
• Greets all patients with a warm welcome and shows urgency in providing service.
• Explores patient needs and priorities and links them to practice offerings, including eye exams.
• Demonstrates superior product knowledge, accurately describing features and benefits.
• Anticipates problems, explores underlying reasons for issues, and strives to develop long-term solutions.
• Custom fits glasses and precisely places prescriptions in lenses.
• Commits to delivery dates and times, sets expectations for pick-up, seeks feedback, and asks for referrals.
• Operates the point-of-sale system, inputting patient information with accuracy and attention to detail.
• Creates and tenders sales transactions, following operational processes and standards.
• Presents, celebrates, and educates at product pick-up.
• Maintains the appearance of the practice, keeping displays and inventory clean, attractive, and organized.
• Secures all company assets under one's control.
• Informs management of potential safety opportunities.
• Adheres to attendance and daily timekeeping requirements.
• Adheres to all company policies and procedures.
• Sells on your feet 80%-100% of the time.
• Consistently maintains proper dress code.
• Performs other duties as assigned by Practice Manager or as business needs.

Benefits

• Health care
• Retirement savings
• Paid time off/vacation
• Various employee discounts
• Competitive bonus and/or commission plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED