Eye Technician

Tuba City Regional Health Care Corporation•Tuba City, AZ

2d•Onsite

About The Position

The Eye Technician position involves a variety of technician and occasional clerical duties for the Eye Services department, which includes Tuba City, Sacred Peaks & Echo Cliffs. The role supports providers and CSTs to enhance department efficiency and improve the patient experience and customer service. Key responsibilities include assisting with eye examinations, ensuring accuracy of patient records, maintaining equipment, cleaning exam rooms and the clinic, and preparing eyeglasses. The position also involves creating patient notes in the EHR, preparing patients before and after examinations by gathering medical history, explaining the exam process, administering visual capability tests, and instilling ophthalmic drops. Clerical duties include data entry into patient charts, recording provider orders, integrating test reports, managing department supplies, checking expiration dates, completing daily superbill charges and reports, charting medical data, and scheduling patient appointments, including performing patient reminder calls.

Requirements

Must have a high school diploma or GED
Must have and maintain current Basic Life Support (BLS) certification by the American Heart Association, if none, obtain within 3 months from date of hire
Must have six (6) months of experience in an eye or health care setting
A record of satisfactory performance in all prior and current employment as evidenced by positive employment references from previous and current employers. All employment references must address and indicate success in each one of the following areas: Positive working relationships with supervisors, colleagues & demonstrated the ability to work as a collaborator
Possession of high ethical standards and no history of complaints
Reliable, punctual, and dependable; reports to work as scheduled without excessive absences
Strong organizational and interpersonal skills including the ability to manage interactions with difficult people
Ability to multi-task efficiently and effectively
Must be able to act calmly and effectively in a busy or stressful situation
Completion of and, above-satisfactory scores on all job interviews, demonstrating to the satisfaction of the interviewees and TCRHCC that the applicant can perform the essential functions of the job
Successful completion of and positive results from all background and reference checks, including positive employment references from authorized representatives of past and current employers demonstrating to the satisfaction of TCRHCC a record of satisfactory performance and that the applicant can perform the essential functions of the job
Successful completion of fingerprint clearance requirements, physical examinations, and other screenings indicating that the applicant is qualified to be employed by TCRHCC and demonstrating to the satisfaction of TCRHCC that the applicant can perform the essential functions of the job
Submission of all required employment-related documents, applications, resumes, references, and other required information free of false, misleading, or incomplete information, as determined by TCRHCC.

Nice To Haves

Provide Navajo and English interpretation for doctors and patients as needed

Responsibilities

Performs screening & documenting into the EHR for patients including visual acuity, confrontation fields, inter-pupillary distance measurements and neutralization of the patient’s glasses by manual and automated lensometry.
Records health history and primary complaint into patient chart.
Prepares patients for examinations.
Assists eye care professional in examination as required.
Assists with procedures by preparing the patient, wiping the area clean before and after as per hospital protocol, preparing the room and instrument tray for procedure including positioning patient’s head and holding eyelids apart.
Provide Navajo and English interpretation for doctors and patients as needed to answer patient questions, prepare patients for exams and to assist doctor and patient with exam, patient history, primary complaint, diagnosis, treatment, patient education and follow up.
Performs other tests as requested by the eye care provider, such as but not limited to, visual fields (automated and manual), tonometry (non-contact), applanation, and tonopen, visual skills, depth perception, keratometry, autorefraction, OCT and color vision.
Performs anterior and retinal photography to assist the eye doctor in photo documentation of ocular disease.
Reports findings in patient charts.
Instills diagnostic or therapeutic pharmacological agents in patient’s eyes for purpose of ocular evaluation or therapy in accordance with eye care provider’s instructions.
Inserts and/or prepares applicable forms for eye doctor usage.
Provides and assists patients of all ages, one-to-one, group, and community patient education, in Navajo and English, when necessary, relative to optical and ocular disease conditions; including, but not limited to, the proper use of ocular pharmacological agents, diagnoses, prognosis, follow-up, eyewear, adjustments of eyewear and instructions in insertion, removal and disinfection of contact lenses; will help do minor repairs of broken or damaged eyeglasses.
Provides basic department orientation to student interns, other optometry technicians.
Maintains a supply of patient education materials, order/replenish supplies and equipment, maintains unexpired supplies, and provides inventory.
Always maintain professional appearance and personal conduct.
Prepares correspondence and other paperwork related to the eye clinic necessities, such as travel, training, and requisitions.
May also do scheduling for the eye clinic.
Responsible for electronic health records data entry & daily superbill completion and necessary daily/weekly reconciliation reports.
Ensure proper PPE is worn at all times while on duty including but not limited to, face mask, gloves, gown, isolation gown, NIOSH-approved N95 filtering facepiece respirator or higher, if available), and eye or face shield.
Complete all donning and doffing tasks in a safe acceptable method and discard of used PPE accordingly.
Complete task training for all routine cleaning and decontamination processes for all surfaces contaminated by a communicable disease to ensure a high level of patient, visitor, employee, and external customer satisfaction.
Performs other related duties as necessary per supervisor such as scheduling or referrals.