Eye Services Representative
About The Position
Provides excellent customer service while performing both routine and complex administrative tasks in support of the eye department’s providers and staff. Demonstrates and aware of the value of a positive attitude in meeting objectives. Schedules and registers patients according to policies and procedures to ensure accurate and timely information for billing. Daily responsibilities will include, but not limited to, greeting clients/patients, rooming patients, selling/dispensing glasses, providing customer service, appointment scheduling, daily cash flow and deposits and daily reporting. Ability to manage provider schedules, registration, and work queues. Performs additional duties, as assigned. Duties vary by location/setting.
Requirements
- Previous customer service experience in an office setting, preferably in a healthcare setting.
- Knowledge of registration procedures
- Extensive computer skills
- Basic knowledge of system applications, billing systems, and third party payers is preferred.
- Medical terminology desired.
Nice To Haves
- Post secondary education or equivalent training in a healthcare or business related field is preferred.
Responsibilities
- Greeting clients/patients
- Rooming patients
- Selling/dispensing glasses
- Providing customer service
- Appointment scheduling
- Daily cash flow and deposits
- Daily reporting
- Manage provider schedules, registration, and work queues
Benefits
- Employee Well-being Program
- Career advancement opportunities
- Comprehensive benefits package
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
