Extractions Supervisor (6368)

Cordant Health Solutions•Flagstaff, AZ

3d•Onsite

About The Position

This position oversees the Extractions area within Laboratory Operations, focusing on sample preparation for the analysis of biological fluids for drugs of abuse. The individual leads the Extractions area in problem-solving, enforcement of policies and procedures, process optimization, communication, reporting, record-keeping, and other laboratory operations within a forensic environment. The Extractions Supervisor reports to the Laboratory Manager.

Requirements

Bachelor’s degree in a science-related field required (Chemistry, Biochemistry, Biology, Microbiology, Biomedical/Pre-Med, Forensics, or Toxicology) required.
For Internal applicants - minimum of 2 years’ experience, required.
Previous supervisory or training experience, required.
Must be detail oriented, with excellent organizational skills.
Should be resourceful, flexible, adaptable, able to thrive in a fast-paced environment.
Self-starter who can provide thought leadership and drive results in a dynamic and evolving environment.

Responsibilities

Ensures new employee training, ongoing training, and cross-training are completed and in compliance with all lab rules, regulations, standard work, standard operating procedures, and associated guidelines.
Collaborates with operations leadership to solve work-related problems within or between departments and sites, answering and resolving questions/issues daily.
Allocates work schedules, assignments, and analytical resources to meet production goals, respond to fluctuating workloads, and improve quality and productivity of laboratory operations.
Schedules staff to assure optimum production and work coverage.
Approves all timecards and PTO requests.
Maintains personnel accountability for attendance, productivity, training, and incidents with analytical staff.
Reads and maintains SOPs, regulations, best practices, guidelines, standards, policies, and procedures for the extractions department in coordination with the Scientific Director and Laboratory Manager.
Participates in employee performance appraisals.
Ensures that all work is complete, accurate, and meets high-quality standards.
Ensures TAT on all extractions samples meets company expectations.
Determines proper levels of materials and makes sure inventory is maintained to meet anticipated volumes.
Ensures department inventory is monitored and maintained, completing weekly counts and orders.
Alerts management to critical inventory item shortages.
Performs or reviews audits of processes, work production, employee knowledge, and competency and documents results.
Responsible for maintaining all safeguards as it pertains to Protected Health Information (PHI).
Prepares monthly packets (QA) and tracking reports.
Analyzes personnel trends and makes recommendations for improvements/changes.
Analyzes, recommends, and implements worker and work area standardizations, methods, processes, and procedures.
Provides support for team leads, assuring that personnel levels are appropriate for continuous workflow while maintaining first pass-through quality.
Adjusts employee schedules to fit volume needs and accommodate any carryover.
Prepares justification for increased or decreased manpower requirements.
Assists with performing as the lab’s change agent, implementing improvements and streamlined processes.
Actively participates in all internal inspections.
Serves as a technical resource and participant for external audits and inspections.
Develops, leads, and assures programs are meeting company standards.
In conjunction with laboratory management, assures that all processes and procedures meet certification and compliance requirements.
Actively involved in problem resolution, root cause analysis, and develops/implements/audits corrective action plans when needed.
Develops and implements approved work processes including SOPs, standard work, TWI, and other methodologies.
Will be responsible for callout coverage and assist on the line when needed.
Oversees all extractions training.
Monitors staff for productivity, pace, and error rates to initiate re-training when needed.
Maintains equipment needs.
Participates in QC meetings and projects.
Locates any rush samples needed by Client Services or managers.
Participates and gathers confirmation/extractions daily numbers with Certifying Supervisor for daily ops calls.
Responsible for responding to emails regarding confirmation samples and testing questions.
Special projects as assigned.
All other duties as assigned.