Extra Help UIS Library

University of Illinois Springfield • Springfield, IL

1d • Onsite

About The Position

Assist with projects related to collection and stacks maintenance. Assist with clean-up and maintenance of the Integrated Library System (Alma) in preparation for the move to the new library building. Serve as a User Services Supervisor.

Requirements

• High School graduation or equivalent.
• Any one or any combination of the following, totaling three years (36 months), from the categories below: A) College course work in any field 60 semester hours equals 1 year (12 months) 90 semester hours equals 2 years (24 months) 120 semester hours or more equals 3 years (36 months) B) Progressively more responsible work experience in supervising, organizing, coordinating or other significant work with specific educational or administrative program initiatives.

Nice To Haves

• Experience in a college or university library
• Knowledge of the Alma Integrated Library System
• Ability to work in a fast-paced, collaborative environment

Responsibilities

• Assist in the planning of stacks maintenance projects and oversee daily book processing work.
• Directs the work of student assistants in their efforts to pull and process library materials and stacks maintenance.
• Maintain the project management board.
• Assist in the planning and implementation of clean-up and maintenance of the Integrated Library System (Alma).
• Perform and coordinate work on the missing book list and declared missing items.
• Provides customer service in person, on the phone, and online.
• Resolves complex patron inquiries, troubleshoots ILS issues, evaluates the need to override or grant exceptions to policies and procedures.
• Provides assistance and guidance throughout the library in the use of the collection, computers, printers, scanners and other resources.
• Assists patrons in navigating the library website, library holdings, placing requests as needed, and accessing and conducting searches in library databases.
• Assists in maintaining the circulation module in the ILS.
• Monitors the building while on duty, processes work orders, and contacts facilities or Campus Police as needed.
• Performs basic tasks and duties in the instance that the department is short-staffed and operations need to be completed.
• Assist in providing coverage as needed for library operations including evening and weekend shifts and other duties as assigned.

Benefits

• This position is not eligible for benefits.
• Your pension from the State Universities Retirement System may affect the amount of your: Social Security benefit and Social Security benefit as a spouse

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED