Externship Program Assistant

Alliance Animal Health•Lumberton, NC

About The Position

Alliance Animal Health is a fast-growing private equity backed, Veterinary Service Organization that operates as a majority owner and business partner to many veterinarian practices across the US. Our goal is to make it easier for our practices at every step by providing world-class business solutions like talent acquisition, marketing, human resources, finance, and operations, so that they can focus their energy on providing incredible care for animals. In fact, our Core Values are (quite literally) written with PETS in mind: Passion, Engagement, Trust and Service. We want our doctor partners to choose what's best for their practice because they are the experts in medicine, while we customize the support, the co-ownership approach, and business solutions based on their goals. We pride ourselves on maintaining a culture of open communication and collaboration to deliver innovative solutions to advance today’s veterinary environment - without disrupting the medical autonomy and what makes each of our hospitals unique. Because at the end of the day, our central support team exists to serve our practices. So, if you’re excited about using your talents to make an impact on the health and wellness of pets - we’d love to talk with you! Key Responsibilities Externship Coordination & Administrative Support Support the coordination of veterinary student externship outreach, applications, and scheduling Assist in assigning externs to appropriate hospitals based on interests and learning objectives Conduct initial application screening to ensure candidates meet program requirements Collect and organize student learning objectives and required documentation Communication & Student Experience Serve as a key point of contact for externs, ensuring timely and professional communication Address student questions and concerns to ensure a positive and engaging experience Document all student interactions within the applicant tracking system, SmartRecruiters Partner closely with the Externship Coordinator to troubleshoot issues and improve processes Documentation & Program Tracking Maintain accurate records of externship participation, including hours and required paperwork Complete and manage school-specific documentation requirements Track engagement and outcomes to support program effectiveness and long-term recruiting goals Collaboration & Event Support Collaborate with internal teams including recruiting, operations, and hospital leadership Support coordination of travel and recruiting events as needed Contribute to continuous improvement of student programs and processes

Requirements

Strong verbal and written communication skills
Excellent organizational skills with high attention to detail and accuracy
Ability to manage multiple priorities in a fast-paced environment
Adaptability to support students with varying backgrounds and learning needs
Strong problem-solving skills with a positive, solutions-oriented approach
Proficiency with applicant tracking systems, scheduling tools, and general computer applications
Passion for supporting veterinary students and the profession
Empathy and patience when working with diverse stakeholders
Collaborative team player mindset
Kind, compassionate, and student-focused approach
High level of accountability and dependability
Experience with coordination, scheduling, and administrative support required
Experience with enrollment processes or high-volume program coordination preferred

Nice To Haves

Bachelor’s degree preferred, but not required
Additional training in veterinary practice management, education, or instructional design is a plus
Prior experience in a veterinary or healthcare environment is helpful but not required

Responsibilities

Support the coordination of veterinary student externship outreach, applications, and scheduling
Assist in assigning externs to appropriate hospitals based on interests and learning objectives
Conduct initial application screening to ensure candidates meet program requirements
Collect and organize student learning objectives and required documentation
Serve as a key point of contact for externs, ensuring timely and professional communication
Address student questions and concerns to ensure a positive and engaging experience
Document all student interactions within the applicant tracking system, SmartRecruiters
Partner closely with the Externship Coordinator to troubleshoot issues and improve processes
Maintain accurate records of externship participation, including hours and required paperwork
Complete and manage school-specific documentation requirements
Track engagement and outcomes to support program effectiveness and long-term recruiting goals
Collaborate with internal teams including recruiting, operations, and hospital leadership
Support coordination of travel and recruiting events as needed
Contribute to continuous improvement of student programs and processes