External Warehouse Manager

Roche • Indianapolis, IN

3d • $109,000 - $202,400 • Onsite

About The Position

In alignment with our core corporate purpose—"Doing now what patients need next"—the External Warehouse Manager serves as the enterprise-level subject matter expert responsible for the strategic alignment, operational oversight, and regulatory compliance of local external warehouse partners. This individual exercises a high-level influence and leadership in a matrixed organization to drive storage efficiency, order validation accuracy, and inventory control. This individual designs, implements, and manages continuous-loop improvements for third-party logistics (3PL) workflows to elevate the customer experience, contain costs, and maintain absolute alignment with industry regulations and Roche corporate standards.

Requirements

• Bachelor’s or Master’s degree in Supply Chain Management, Logistics, Industrial Engineering, or a related operations/scientific discipline is strongly preferred.
• 5-7 years of progressive supply chain, logistics, or external storage partner governance experience, with documented expertise in analytical clinical/laboratory logistics or high-density warehouse operations.
• Proven track record of operating successfully as an expert-level individual contributor, demonstrating the ability to influence external management teams, and drive enterprise outcomes without direct line authority.
• Deep, specialized knowledge of operations and supply chain constraints within the Diagnostics or life sciences industry preferred.
• Certified or heavily proficient in Lean, or Six Sigma methodologies, with a passion for data-driven decision-making.
• Exceptional communication and presentation skills, with a demonstrated ability to negotiate contracts, manage vendor P&L metrics, and resolve sophisticated cross-functional problems through collaboration.
• Proficient at managing both internal and external stakeholders on driving cost controls, operational efficiencies, metrics, and continuous improvement
• Experience in SAP preferred but not required
• Exceptional negotiation, conflict resolution, and communication skills.
• You must be comfortable managing vendors firmly but collaboratively

Responsibilities

• Design and implement regional distribution & storage strategies that align with external storage partners capabilities.
• Proactively anticipate shifts in logistics distribution capabilities with the global supply chain ecosystem to position external storage partners ahead of emerging geo-political constraints.
• Design and implement operational workflows and processes to manage warehouse capabilities at external storage partners from order to delivery.
• Oversee and evaluate business continuity models across external storage partners to secure supply chain resiliency.
• Partner and oversee external storage partner teams, focusing on technical competence, understanding of internal operational standards and operational accuracy.
• Influence external storage partners to utilize analytical data to drive decision-making and continuous improvement activities.
• Proactive liaison between external storage partners and internal stakeholders.
• Drive innovation and accelerate transitions during the deployment of new warehouse automations and shifting product portfolio demands.
• Partner directly with external storage partner(s) leadership teams to ensure service delivery meets or exceeds Key Performance Indicators (KPIs), Service Level Agreements (SLAs), and cost-containment targets.

Benefits

• A discretionary annual bonus may be available based on individual and Company performance.
• This position also qualifies for the benefits detailed at the link provided below.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior