External Mortgage Loan Originator

Credit Union of Colorado•Denver, CO

7d•$19•Hybrid

About The Position

The External Mortgage Loan Officer (MLO) is responsible for generating mortgage production through proactive outside sales while also assisting members and prospective members with their mortgage needs. The primary responsibility is to attract new business through referral relationships and community presence. External MLOs will develop strong partnerships with realtors, builders, and other referral sources to promote Credit Union of Colorado’s portfolio and secondary-market mortgage products. They will guide applicants through the mortgage process from initial consultation to closing, partnering with Mortgage Operations.

Requirements

High school diploma or general education degree (GED).
Minimum two years mortgage lending experience required.
Proven track record of self-generated production and maintaining strong referral partner relationships.
Strong knowledge of mortgage products, agency guidelines (Fannie Mae/Freddie Mac), disclosures, TRID, and general regulatory requirements.
Experience working in a Loan Origination System (LOS) and CRM-type platform.
Valid driver’s license and reliable transportation for external sales activities required.
Strong consultative selling skills with the ability to identify member needs and recommend appropriate solutions.
Comfortable conducting outside sales activities including partner visits, open houses, community events, and presentations.
Excellent oral and written communication skills
Ability to interact well with others in a positive manner
Proficiency in understanding AUS findings (DU/LPA) and structuring mortgage loans.
Ability to review financial statements, tax returns, income documentation, and credit reports.
Solid computer skills with the ability to learn new systems, tools, and processes quickly.
Deep understanding of mortgage regulations including TRID, HMDA, RESPA, ECOA, Reg B, Reg Z, and SAFE Act standards.
Strong attention to detail with a focus on accuracy, data integrity, and quality documentation.
Ability to manage complex files while maintaining compliance and service standards.
Detail oriented with strong organizational and time management skills
Must maintain high level of confidentiality.
Ability to influence timelines, expectations, and proactively negotiate within department
Highly self-driven with the ability to work independently in an outside-sales environment.
Strong sense of ownership for production goals, lead follow-up, and personal performance.

Nice To Haves

Existing referral network of realtors, builders, and community partners in the local market preferred.
Knowledge of portfolio lending, construction and renovation loans, or other specialty products preferred.
Bilingual (Spanish/English or other language) helpful but not required.

Responsibilities

Develop, strengthen, and maintain referral relationships with external partners such as realtors, builders, financial advisors, and community organizations to grow self-generated mortgage production.
Promote CUofCO’s portfolio and secondary-market mortgage products through regular field visits, networking, community engagement, and relationship management.
Develop, maintain, and deepen relationships with existing and new borrowers to drive referrals, repeat business, and overall production.
Represent CUofCO at community events and industry functions to increase brand visibility and business development opportunities.
Achieve minimum production requirements of $500,000 or 3 closed-end mortgage units per month after the first three (3) months of employment.
Act promptly and professionally
Conduct thorough, consultative interviews with members and potential members to understand financial needs and recommend appropriate mortgage solutions.
Evaluate and structure first mortgages to meet member needs and eligibility requirements.
Initiate and guide members through a complete and compliant mortgage application within the Loan Origination System (LOS), following established policies and procedures.
Obtain and analyze all documentation for completeness, accuracy, eligibility, and alignment with CUofCO’s quality standards.
Run initial automated underwriting and follow findings and/or company standards.
Ensure all required disclosures and re-disclosures are issued accurately and within regulatory timelines.
Maintain detailed knowledge of agency guidelines, investor requirements, and CUofCO loan programs and procedures.
Adhere to all applicable regulations including TRID, HMDA, RESPA, Reg Z, Reg B, ECOA, SAFE Act, and CUofCO lending policies.
Document all communication with members, partners, and internal teams in the LOS and/or CRM according to policy.
Maintain data integrity, member confidentiality, and compliance with all state, federal, and agency requirements.
Communicate proactively and consistently with all parties involved in the loan process to maintain transparency and support timely closings.
Participate in weekly file review sessions with processing to identify and resolve issues early.
Provide support and collaboration to fellow MLOs and operational partners as needed.
Complete weekly and monthly production reports and other required documentation as determined by the department.
Maintain all required federal and state licenses and complete ongoing education as required by company, state, federal, and investor guidelines.
Stay current on mortgage industry trends, product updates, system enhancements, and regulatory changes.
Perform other duties as assigned.