External Mortgage Loan Officer

Seattle Credit Union•Yakima, WA

13d•Hybrid

About The Position

We are looking for a Mortgage Loan Officer who is driven to have a positive impact on the employee and member experience. You are a strategic thinker with a bias for action. You have a relentless pursuit of excellence while bringing others along. You do not settle for mediocrity and are comfortable with challenging the status quo. If you’re always looking for more efficient and innovative ways of working, are thoughtful, intentional, and collaborative, we would love to talk to you! At Seattle Credit Union, we believe great work starts with great people. As a mission-driven organization, we are committed to fostering leadership at every level and live our values of being inclusive, invested, and inventive while building strong relationships across our teams and the communities we serve. By welcoming every voice, encouraging creative thinking, problem-solving, and supporting continuous growth and collaboration, we empower our employees to thrive while helping make prosperity a reality for our members and the communities we serve. The Mortgage Loan Officer will contribute to the team through their responsibility for originating quality residential mortgage loans under a variety of programs by establishing a solid referral base.

Requirements

At least three years of residential lending sales experience which includes consistently meeting established sales / production goals.
Strong interpersonal and communication (verbal/written) skills and the ability to work in a diverse community.
Proficiency in standardized software applications, including Microsoft Word, Excel, PowerPoint and Outlook.
Basic ability to analyze personal and business financial documents
Knowledgeable in regulatory, policy and compliance issues pertaining to the mortgage industry.
Thorough knowledge of all mortgage products and programs.
Good analytical skills necessary to evaluate credit requests and determine trends in a given market place.
Possesses excellent organizational and time management skills.
Associates Degree
Ability to work independently and prioritize workload.
Ability to handle stress in a high volume and fast paced environment
Ability to communicate with tact, discretion, and courtesy within and outside the organization.
Professional appearance and demeanor.
Ability to perform basic math calculations (addition, subtraction, multiplication, division, percentages, debt ratios).

Nice To Haves

Bachelors Degree preferred
Required experience includes producing work that meets sales goals and meets all compliance requirements (RESPA, Reg Z, HMDA, Reg B)
Solid knowledge and experience originating mortgage loans for FHLMC/FNMA, FHA and VA is preferred.
Knowledge of the Secondary Market

Responsibilities

Responsible for producing high quality loans which meet investor guidelines and Seattle CU’s lending policy, while providing excellent member service.
Responsible for meeting minimum sales production goals set by Sr. Management.
Establishes and maintains a network of internal and external referral sources, to include individual and organizations likely to produce mortgage referrals such as Real Estate Brokers, Attorneys, Accountants, Builders, Financial Planners , and other business professionals.
Promotes Seattle CU’s residential loan products by maintaining regular contact with referral sources to generate new mortgage business.
Originates mortgage loans, pre-qualifies borrowers, counsel prospective buyers to resolve needs and match with appropriate Seattle CU programs.
Plan, coordinate and participate in activities which promote homeownership, including homebuyer seminars, home shows, broker’s meetings and other home financing workshops.
Maintains community involvement by serving on boards of organizations in relevant Credit Union approved areas to positively represent the Seattle CU in the local community.
Ensures quality and timeliness of mortgage application documentation. Follows up with applicants for information as needed.
Maintains extensive knowledge of Seattle CU’s mortgage and other company products and services; maintains general knowledge of the mortgage industry, including maintaining in-depth knowledge of state and federal mortgage laws and regulations.
Responsible for complying with SAFE Act legislation, which requires annual registration renewal as a Mortgage Loan Originator (MLO)
Completes Product/Service Knowledge Assessment within 90 days of employment with a score of at least 80%. (Note: This assessment may be taken as many times as needed to achieve this score)
Responsible for compliance and generating accurate loan disclosures in a timely manner including RESPA, Reg Z, HMDA and Reg B.
Effective pipeline management. Works with processor to effectively manage expected closing dates, provides timely and accurate information to borrowers and real estate brokers to minimize customer service issues and provide overall quality customer service.
Demonstrates commitment to SCU Values.
Maintain regular and punctual attendance.
Other duties as assigned.
Communicate clearly and professionally with internal and external stakeholders.
Build and maintain positive working relationships across teams and departments.
Collaborate with teammates to meet deadlines and deliver quality outcomes.
Respond to questions, issues, or requests with empathy and sound judgment.
Support team initiatives, projects, or process improvements as assigned.