External Engagement Sr. Manager, Device Supply

Amgen • Atlanta, GA

2d • $136,586 - $184,792

About The Position

Join Amgen’s Mission of Serving Patients
At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.
Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.
Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.
EXTERNAL ENGAGEMENT SR. MANAGER, DEVICE SUPPLY
What you will do
Let’s do this. Let’s change the world. In this vital role you will lead day-to-day supplier relationship management and execution for external manufacturing partners supporting device supply. The role will be accountable for ensuring reliable supply, technical and operational issue resolution, project execution, budget/proposal governance, and cross-functional alignment across Amgen, supplier sites, quality, supply chain, engineering, procurement, finance, and manufacturing network partners.
This role requires a strong technical and operational leader who can operate independently across complex supplier relationships, manage competing business priorities, and drive timely decision-making on supplier performance, capacity, component readiness, validation, packaging, technical changes, and commercial proposals.

Requirements

• High school diploma / GED and 12 years of supplier relationship experience OR
• Associate’s degree and 10 years of supplier relationship experience OR
• Bachelor’s degree and 6 years of supplier relationship experience OR
• Master’s degree and 4 years of supplier relationship experience OR
• Doctorate degree and 2 years of supplier relationship experience

Nice To Haves

• Bachelor’s degree in engineering, science, supply chain, manufacturing, quality, or a related technical discipline.
• Experience in pharmaceutical, biotechnology, medical device, combination product, packaging, or regulated manufacturing environments.
• Background in supplier management, external manufacturing, technical operations, engineering, quality, supply chain, or manufacturing support.
• Demonstrated ability to lead complex technical and operational issues across multiple functions and external partners.
• Project Management experience.
• Experience managing supplier proposals, purchase requisitions, budget requests, and business-case justification.
• Strong understanding of GMP, change control, deviations/investigations, validation, technical documentation, and regulated supply operations.

Responsibilities

• Own and manage critical supplier relationships for assigned external partners, acting as the primary External Supply point of contact for operational execution, escalation, and business continuity.
• Ownership of projects to install capacity and capabilities at External Partner locations to meet Amgen projected demand
• Lead structured engagement with suppliers to ensure delivery of supply, project, quality, technical, and commercial commitments.
• Drive resolution of supplier-related issues affecting device availability.
• Establish clear priorities with suppliers and internal stakeholders, ensuring urgent business needs are understood, resourced, and progressed to closure.
• Lead cross-functional execution for external manufacturing activities related to device manufacturing and supply.
• Coordinate with engineering, quality, supply chain, CPO, manufacturing sites, and supplier technical teams to resolve manufacturing and product/process issues.
• Support technical evaluations, impact assessments, change controls, specification updates, validation strategies, and supplier manufacturing investigations.
• Ensure supplier decisions are grounded in appropriate technical rationale, GMP expectations, business priorities, and risk management principles.
• Manage supplier proposals, purchase requisitions, budget requests, and commercial follow-up for assigned programs and external partners.
• Prepare and progress business cases for supplier spend, scrap proposals, spare parts, tooling, packaging solutions, and project-related expenditure.
• Partner with finance, procurement, and leadership to secure approvals, track commitments, and ensure spend is aligned to program priorities.
• Maintain visibility of open supplier proposals, financial risks, and urgent budget needs, escalating appropriately when business decisions are required.
• Support capacity planning, supply risk assessment, and mitigation planning for external manufacturing operations.
• Work with suppliers and internal teams to ensure component availability, production readiness, shipment planning, and inventory decisions support business and patient supply needs.
• Identify risks to supply continuity and lead development of recovery or mitigation plans.
• Support prioritization of activities across multiple suppliers, products, and business-critical programs.
• Lead and influence cross-functional teams without direct authority, including supplier teams, quality, engineering, procurement, supply chain, finance, manufacturing sites, and program leadership.
• Represent External Supply in internal working teams, supplier governance forums, project reviews, and escalation meetings.
• Communicate clearly with senior stakeholders on status, risks, decisions needed, and recommended actions.
• Coach and support team members or project contributors where needed, helping build capability in supplier engagement, technical problem solving, and business ownership.
• Ensure supplier activities are conducted in line with Amgen quality expectations, GMP requirements, procurement processes, and applicable procedures.
• Support investigations, deviations, impact assessments, specification updates, and change-related activity as needed.
• Maintain strong documentation, decision rationale, and follow-through on actions.

Benefits

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans
• Flexible work models where possible.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED