External Communications Manager, Compass Healthcare (Hybrid-Atlanta/Charlotte)

Compass Group•Charlotte, GA

48d•Hybrid

About The Position

The External Communications Manager will provide external communications support for Compass Healthcare and its sector brands. This role works closely with key internal stakeholders across communications, marketing, and support teams to assist operational and sales team efforts to retain and grow the business. This role is also a direct point of contact for media. Reports to Compass Healthcare’s Senior Director of External Communications and PR.

Requirements

Bachelor’s degree in communications or relevant field of study
5-6 years of experience in a corporate communications/PR agency role preferred
Experience building media relations strategy and executing is a must.
Excellent communication skills, both written and verbal. This role will support internal/external writing needs.
Proficient in Microsoft Office applications (PPT, Word, Outlook, etc.)
Exceptional ability to remain organized and detail-oriented in a fast-paced environment
Ability to accurately coordinate multiple complex projects and deadlines
Self-motivated and well-disciplined
Positive, can-do attitude
Strong relationship-building and collaboration skills

Nice To Haves

Preferred experience using Adobe, Canva, and a Project Management Tool (i.e., Smartsheet, Monday.com, etc.)

Responsibilities

Cultivate and maintain relationships with key media targets to promote positive coverage of the company, and proactively pitch stories, interviews, and content ideas, with the end goal of securing earned media coverage.
Develop media relations strategies and plans to support corporate goals, enhance brand visibility, and improve media sentiment.
Support in new business client communication and new team member communications needs.
Support operations leaders through the creation of focused client communications resources.
Assist in developing and executing crisis communications and issues management plans to support the company’s operational teams and overall reputation management.
Lead proactive planning around industry award opportunities across support teams.
Stay informed about industry news, competitor coverage, and relevant trends to adjust strategies and messaging as needed.