External Communications Executive

The Dot Group•New York, NY

About The Position

Deliver the Group’s day-to-day external communications across Dot and its portfolio companies. This hands-on role covers press materials, media relations, website updates, social content, insight gathering, reporting, and event support. It is suited to a strong writer looking to develop experience across the full range of communications activities. The role also supports issues and crisis responses, including monitoring, logging, drafting holding statements, and joining the out-of-hours rota when required. Success in the first year includes maintaining accurate and on-brand website and social channels, providing useful listening and performance reports, building journalist relationships, tracking AI search visibility, and becoming a trusted contributor to external communications.

Requirements

Up to 5 years of experience in communications, PR, marketing, or journalism; ambitious graduates with relevant internships are welcome.
Excellent writing skills and strong attention to detail and accuracy.
Confidence using social media professionally and creating engaging content.
Comfort working with data and explaining what it shows.
Willingness to work flexibly, including providing out-of-hours support when issues arise.
Organised, with the ability to manage multiple projects and deadlines.
Good judgement and awareness of reputational risk.
Curious and insight-minded, with the ability to notice what matters and ask what it means.
Collaborative approach, including working across brands, teams, and time zones.
Proactive attitude and eagerness to learn.

Nice To Haves

Exposure to corporate or B2B media in real estate, financial services, or hospitality and leisure.
Experience in B2C communications for an operational, customer-facing business.
Video skills, including filming, editing, and producing content for social media.
Experience with communications platforms, including media databases, listening tools, and analytics tools.
Understanding of SEO, GEO, or AI search.
Interest in international markets; additional languages are a plus.

Responsibilities

Draft press releases, media pitches, statements, Q&As, briefing notes, and spokesperson briefing packs.
Build relationships with journalists across corporate, property, higher-education, investment, and consumer publications.
Handle routine media enquiries and coordinate interviews and spokesperson requests.
Research journalists, outlets, and topics for spokesperson briefings.
Monitor media coverage, social conversation, and trends on key Group issues, including on platforms where students are active.
Track policy and sector news to inform communications plans.
Maintain corporate websites using the CMS, ensuring content is up to date, accurate, and on brand.
Publish news, case studies, and campaign content using SEO, GEO, and accessibility best practices.
Track Dot and its brands’ visibility in AI-powered search and answer tools, and flag inaccuracies.
Plan and manage social media calendars across channels.
Write, edit, and publish articles, blogs, newsletters, and social posts.
Create and edit short-form video and visual content, and brief designers or videographers when needed.
Use generative AI tools responsibly and in accordance with Group policy.
Coordinate logistics and communications for conferences, award entries, and owned events.
Prepare speaker materials and capture content for use across channels.
Follow approval processes and brand guidelines for external content.
Identify and quickly escalate emerging reputational risks in media or social platforms.
Support issues and crisis responses through monitoring, logging, drafting holding statements, and participating in the out-of-hours rota when required.
Compile regular reports on media coverage, website performance, and social performance, highlighting what is working and what should change.
Maintain media, content, events, and stakeholder trackers.