Extended Case Management Intern (Summer 2026)

International Rescue Committee•Silver Spring, MD

36d•Onsite

About The Position

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. Scope of Work: The Extended Case Management (ECM) team provides case management services to up to 400 new clients each year at the IRC in Silver Spring. The team works directly with new refugees, asylees and other humanitarian immigrants resettling in the DC Metro area; utilizing a holistic 2Gen household approach for the families served, the team addresses both short-term and long-term barriers to support overall well-being in the US. This intern will report to one of the ECM caseworkers.

Requirements

Current undergraduate, graduate student or less than 12 months out of school.
Minimum 24 hours per week, three-month commitment and three full working days per week; full-time 32-37.5 hours per week highly preferred.
Proficient digital literacy skills (e.g., MS Excel, Outlook, and Word) and the ability to learn new software and tasks.
Organized and attentive to detail.
Ability to work independently and multi-task.
Strong verbal and written communication skills.
Interest in working in a global environment
Knowledge of or interest in learning about public benefits and other community resources.
Ability to work in-person at the Silver Spring office and at a minimum of 15 hours per week is required.

Nice To Haves

Ability to build out community resources is a plus.
Driver’s license and access to a reliable, insured vehicle is a plus.
Fluency in Dari, Pashto, Haitian Creole, Spanish, or Ukrainian is a plus.

Responsibilities

Conduct check-in calls and send messages to clients to determine the status of any unresolved service provision and provide guidance or assistance with the support of supervisor.
Submit and follow up with a variety of external referrals, including for English classes, health screenings, and housing assistance programs.
Assist clients with scheduling and teaching them how to navigate various organizations, such as public benefit offices or medical offices.
Assist clients with completing and following up on applications for public benefits, Medicaid, childcare vouchers, social security cards, and more.
Research and build community resources to fill any gaps in services.
Provide clients with public transportation orientations in the field if needed.
Regularly track service provision through electronic data entry and organize required client documentation.
Other duties as assigned by the ECM team.

Benefits

10 sick days
10 US holidays
20-25 paid time off days depending on role and tenure
medical insurance starting at $163 per month
dental starting at $6.50 per month
vision starting at $5 per month
FSA for healthcare and commuter costs
a 403b retirement savings plans with immediately vested matching
disability & life insurance
an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.