Express Wash General Manager

Radiant Express Carwash•Apollo Beach, FL

51d•Onsite

About The Position

Working at Radiant Express Car Wash isn't just a job, it's a career. We take pride in developing every team member that works for us and providing them with the tools and training to succeed. We offer clear career paths for advancement, and we prioritize promoting from within. In fact, 70% of our current leaders were promoted from within. With new locations on the way, Radiant Express Car Wash has room for every team member to grow their career with us. The Express Wash General Manager is responsible for providing strong, positive leadership to the team in order to promote exceptional and friendly guest experiences, operational excellence, and to help build profitable top line sales. This individual is responsible for ensuring all daily aspects of the car wash operation runs smoothly and safely. This includes hiring and developing a guest-first service team, building and fostering strong guest relationships, and processing high quality, clean cars in an express wash environment. Responsibilities also include developing marketing plans and assisting in growing new business. This role will also ensure that safety is the number one priority at the location. JOB PREVIEW: Manage a cohesive team in a clean, fast-paced environment Build and maintain genuine relationships with our guests by delivering exceptional guest service and operational excellence at every interaction Hire, train, and develop team members Drive operational excellence in order to build profitable top-line sales Maintain safe and overall cleanliness and maintenance of the site; conduct audits Complete administrative tasks such as payroll, scheduling, deposits, supply ordering and inventory Develop marketing plans and assist in growing new business in the community Follow all Radiant Express Car Wash company policies, safety procedures and brand standards Complete RECW's Manager-in-training program

Requirements

Successful experience in the industry or related
Understand and utilize financial analysis tools to grow the business
Can drive profit through guest satisfaction, increased volume, and guest loyalty
Role model of ownership, accountability, training, safety, service, and cleanliness
Enjoy team building, including training and developing team members
Enjoy working on your feet, outdoors, in a fast-paced, guest-focused environment in varying temperatures and weather conditions
Outgoing personality with excellent communication, strategic thinking, and leadership skills
Excellent guest service skills
Operate with respect and integrity
Basic mechanical aptitude
Flexible schedule availability including weekends and evenings
Fluent in English and Spanish
Successful completion of a pre-employment background check

Responsibilities

Manage a cohesive team in a clean, fast-paced environment
Build and maintain genuine relationships with our guests by delivering exceptional guest service and operational excellence at every interaction
Hire, train, and develop team members
Drive operational excellence in order to build profitable top-line sales
Maintain safe and overall cleanliness and maintenance of the site; conduct audits
Complete administrative tasks such as payroll, scheduling, deposits, supply ordering and inventory
Develop marketing plans and assist in growing new business in the community
Follow all Radiant Express Car Wash company policies, safety procedures and brand standards
Complete RECW's Manager-in-training program