Hugo's 703 Express Car Wash Assistant Manager

SAMPSON BLADEN GROUP MASTERAsheboro, NC
5d$16Onsite

About The Position

To assist the Manager in overseeing the daily operations of the car wash and create a positive customer experience through service excellence. This will involve recruiting, hiring, training and effective communication with team members. The Assistant Manager should be able to deal with conflict resolution calmly and demonstrate effective leadership and communication skills. This position also requires suggestive selling to customers for monthly car wash packages and marketing promotions.

Requirements

  • High School Diploma or Equivalent (College Preferred)
  • Reliable Transportation
  • Skills in leadership/supervision of staff.
  • Communication Skills
  • Mechanical Aptitude
  • Proficient with Microsoft Office (Excel, Work and Outlook)
  • Must be able to lift up to 30-50 pounds frequently

Responsibilities

  • Supply & equipment Orders
  • Recruiting & hiring employees
  • Managing expenses, labor hours, and other controllable costs
  • Making sure correct signage is displayed
  • Keeping records and documentation
  • Training and Development
  • Customer Satisfaction
  • Maintain positive work environment and team morale
  • Handling customer complaints & confrontation with positive resolutions
  • Basic maintenance and upkeep of equipment
  • Keeping the facility clean and appealing
  • Ensure compliance to policies and procedures
  • Communicate effectively with Manager
  • Supervise car wash team members
  • Complying with OSHA standards
  • Other duties assigned by Manager
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