About The Position

Volkswagen of Cary has an outstanding opportunity for an Express Technician to join their team and the Holman Family! Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What’s Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around. The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.

Requirements

  • Knowledge of vehicle/engine repair
  • Possess a valid driver license
  • Proficient with hand tools and diagnostic equipment
  • Proficient with computer diagnostic equipment and software
  • Knowledge of vehicle/engine repairs
  • Ability to diagnose and repair vehicles and follow safety instructions and directions

Nice To Haves

  • Additional education, certifications, or related-experience is generally preferred; including ASE certification, OEM certification, associate’s degree in auto maintenance and repair, etc.

Responsibilities

  • Perform test drives, inspections, and other diagnostic tests on vehicles
  • Identifies mechanical problems visually and/or with computer diagnostic equipment
  • Examines critical parts and systems using standard checklists and manufacturer guidelines
  • Inspects internal systems and controls to ensure the vehicle is operating properly and in compliance with state regulations
  • Follows strategy based diagnosis protocol to identify where problems exist and determine which parts need to be repaired or replaced
  • Recommends needed repairs or maintenance on customer or company cars
  • Repairs or replaces malfunctioning parts and systems such brake pads, belts, water pumps, transmissions, and other mechanical parts
  • Completes preventative maintenance on vehicles, such as performing oil changes, flushing and replacing fluids, tire rotation, and replacing brakes
  • Performs assigned repairs to factory standards and dealership specifications
  • Follows manufacturer and dealership repair procedures when performing any repairs
  • Conducts post-repair testing and diagnostics to confirm proper operation, that repairs have been made properly, and that problems have been resolved
  • Accurately identifies and list the conditions, cause and remedy (“CCR”) on repair orders, using correct grammar and professional language
  • Ensure that all paperwork is complete, accurate, and legible and finished in a timely fashion
  • Continue to develop additional technical skills, as appropriate, to enable flexibility in work assignments
  • Maintains knowledge of technical bulletins issued by the manufacturer and read 100% of those bulletins that apply to your own job assignments
  • Obtain manufacturer training and/or (ASE) certification as determined necessary by the Service Manager
  • Maintain a clean, safe and well organized work area
  • Properly maintain tools and equipment when performing service work and follow correct safety practices
  • Perform all other duties and special projects as assigned

Benefits

  • Health Insurance
  • Vision Insurance
  • Dental Insurance
  • Life and Disability Insurance
  • Flexible Spending and Health Savings Accounts
  • 401(k) plan with Company Match
  • Paid Time Off (PTO)
  • Paid Holidays
  • Bereavement
  • Jury Duty
  • paid pregnancy and parental leave
  • supplemental paid military leave
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