Express Tech (Hourly)

Hendrick Automotive Group•Wilmington, DE

6d•Onsite

About The Position

The Lube Technician is responsible for performing express lube duties on vehicles. This job has no direct supervisory responsibilities. Essential Duties and Responsibilities include adhering to express lube guidelines, performing lube, oil and filter changes by draining and replacing oil and filter, and lubricating all joints, including idler arm steering knuckles, tie rods ends and ball joints. The technician will report all necessary repairs to the service advisor, install completed LOF reminder stickers, and check and refill battery, tire air pressure, windshield fluid, transmission fluid, power steering fluid, and coolant levels as needed. The role also involves ensuring the vehicle is clean and free of fluid residue or fingerprints, checking fluid levels prior to vehicle release, maintaining Customer Satisfaction Index (CSI) at or above Company standards, maintaining an organized, clean, and safe work area, participating in required training, accurately recording all hours worked, following Safeguards rules and regulations, demonstrating the Company’s Core Values, complying with Company policies and procedures, and observing all Federal, State, Local and Company safety rules and regulations. Other duties may be assigned.

Requirements

Basic knowledge of automotive parts and systems.
Demonstrable mechanical skills and knowledge.
Technical training or commensurate technical experience.
Valid Driver’s License
Basic Computer skills to utilize timekeeping system.
Ability to understand and follow instructions.
Ability to communicate effectively with customers and company personnel.
Regular and predictable attendance.
Ability to lift up to (50) pounds.
Regularly required to talk and hear; stand; walk; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl.
Ability to read and comprehend instructions, correspondence, and memos.
Ability to effectively present information in one-on-one and small group situations to customers and other employees.
Ability to add, subtract, multiply and divide.
Ability to apply common sense understanding to carry out instructions.
Ability to deal with standardized situations.
Ability to understand and follow technical manuals.

Nice To Haves

Responsibilities

Adheres to express lube guidelines.
Performs lube, oil and filter changes by draining and replacing oil and filter, and lubricating all joints, including idler arm steering knuckles, tie rods ends and ball joints.
Reports all necessary repairs to service advisor.
Installs completed LOF reminder sticker in vehicle.
Checks battery, tire air pressure, windshield fluid, transmission fluid and power steering fluid levels and refills as needed.
Checks coolant level and refills as necessary.
Ensures that vehicle is clean and free of fluid residue or fingerprints.
Checks fluid level prior to release of vehicle to ensure proper levels.
Maintains CSI at or above Company standards
Maintains an organized, clean and safe work area
Participates in required training
Records all hours worked accurately in company timekeeping system
Follows Safeguards rules and regulations.
Demonstrates the Company’s Core Values
Complies with Company policies and procedures
Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
Other duties as assigned