Express Service Advisor

Lithia & DrivewayHouston, TX
14d

About The Position

Helping satisfied customers drive away with a smile on their face is what we do - join a team focused on earning customers for life! Providing the best in class automotive service. The largest auto dealership group in the country with over 400 locations, Lithia Motors is about providing customers with an honest, simpler experience, all the while working in a positive team environment.

Requirements

  • Communication skills – communicates effectively with others.
  • Time management – managing one’s own time and time of others.
  • Typing – ability to type efficiently in order to enter repair orders.
  • Basic computer & cost calculation skills.
  • Acceptable driving record and a valid driver's license in your state of residence.

Responsibilities

  • The Express Lube Advisor presents a friendly, professional greeting to customers and helps identify, confirm and offer resolution to customer concerns.
  • They serve as the communicator between customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
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