Express Service Advisor

Don Hattan Chevrolet • Park City, KS

4d • Onsite

About The Position

7:30am-5:30pm Monday-Friday No Evenings or Weekends Ever! Fully Climate Controlled Shop Base Pay + Commission - Lots of Growth Potential! Don Hattan Chevrolet is booked for repairs and looking to grow! We are looking for an experienced, friendly, motivated person to fill our Express Service Advisor Position. Primary duties include scheduling appointments, checking in vehicles, recommending additional maintenance services, and building ongoing relationships with customers. This is an Express Service Advisor position, and is best suited to someone who has prior customer-service or account management experience, and a desire to grow within a company. We offer an incredible work/life balance with paid holidays and no weekends . Our primary focus is providing exceptional customer care. You will be a front and center representative of our company.

Requirements

• Proven record of achieving exceptional customer satisfaction
• Past experience in customer service, account management, team management, or similar roles strongly preferred!
• Very energetic personality
• A desire for a long-term career with a growing organization
• Personal and professional integrity
• Computer skills and willingness to learn new programs

Responsibilities

• Greet customers promptly
• Obtain customer and vehicle information
• Clearly report all vehicle symptoms as described by the customer
• Determine and recommend maintenance base on age, mileage and history of vehicle
• Prepare a complete and accurate estimate of cost for labor and parts
• Monitor the progress of each vehicle throughout the day, and update customers frequently
• Verify that the final invoice reconciles with the work performed on the repair order
• Explain all completed work and charges to customers

Benefits

• Competitive, Performance-Based Pay
• No cap on commissions, and opportunities for advancement (Mainline advisers earn up to 105k annually!)
• Health Insurance, Dental & Vision, Gym Discounts, and more!
• Vacation Pay, Sick Leave, and Paid Holidays
• 401(K) with matching contribution (Traditional and Roth)
• Ongoing Training and Development

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed