Express Service Advisor

Garcia Honda • Albuquerque, NM

2d

About The Position

Garcia Honda is now scheduling interviews for an Express Service Advisor!. This is a RARE opportunity to make a difference by joining an award-winning team! Do you have high energy and great customer service! We would love to meet you, so apply today! You will… Greet customers promptly Obtain customer and vehicle information Clearly report all vehicle symptoms as described by the customer Determine and recommend needed maintenance base on age, mileage and history of vehicle Prepare a complete and accurate estimate of cost for labor and parts Establish follow up time Monitor the progress of each vehicle throughout the day, and updating customers frequently Verify that the final invoice reconciles with the work performed on the repair order Explain all completed work and charges to customers

Requirements

• Proven record of achieving exceptional Customer Satisfaction
• Past experience as a Advisor, Assistant Lane Manager or Service Consultant is a must
• Above average energy level
• A desire for a long term career with a growing organization
• Personal and professional integrity

Nice To Haves

• Reynolds & Reynolds computer experience a plus

Responsibilities

• Greet customers promptly
• Obtain customer and vehicle information
• Clearly report all vehicle symptoms as described by the customer
• Determine and recommend needed maintenance base on age, mileage and history of vehicle
• Prepare a complete and accurate estimate of cost for labor and parts
• Establish follow up time
• Monitor the progress of each vehicle throughout the day, and updating customers frequently
• Verify that the final invoice reconciles with the work performed on the repair order
• Explain all completed work and charges to customers

Benefits

• Health, Dental, and Vision Insurance
• 401K
• Paid Vacation
• Paid Training

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed