Express Service Advisor

Garcia Subaru of AlbuquerqueAlbuquerque, NM
13d

About The Position

Garcia Automotive Group of Albuquerque is hiring! We are proud to be the largest, locally-owned, automotive group in New Mexico! We are scheduling interviews for an Express Service Advisor! This is an opportunity to make a difference by joining an award-winning team! Do you have high energy and great customer service! We would love to meet you, so apply today!

Requirements

  • Proven record of achieving exceptional Customer Satisfaction
  • Past experience as a Advisor, Assistant Lane Manager or Service Consultant is a must
  • Above average energy level
  • A desire for a long term career with a growing organization
  • Personal and professional integrity

Nice To Haves

  • Reynolds & Reynolds computer experience a plus

Responsibilities

  • Greet customers promptly
  • Obtain customer and vehicle information
  • Clearly report all vehicle symptoms as described by the customer
  • Determine and recommend needed maintenance base on age, mileage and history of vehicle
  • Prepare a complete and accurate estimate of cost for labor and parts
  • Establish follow up time
  • Monitor the progress of each vehicle throughout the day, and updating customers frequently
  • Verify that the final invoice reconciles with the work performed on the repair order
  • Explain all completed work and charges to customers

Benefits

  • Health, Dental, and Vision Insurance
  • 401K
  • Paid Vacation
  • Paid Training
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