Express Service Advisor

Garcia Subaru of Albuquerque • Albuquerque, NM

13d

About The Position

Garcia Automotive Group of Albuquerque is hiring! We are proud to be the largest, locally-owned, automotive group in New Mexico! We are scheduling interviews for an Express Service Advisor! This is an opportunity to make a difference by joining an award-winning team! Do you have high energy and great customer service! We would love to meet you, so apply today!

Requirements

• Proven record of achieving exceptional Customer Satisfaction
• Past experience as a Advisor, Assistant Lane Manager or Service Consultant is a must
• Above average energy level
• A desire for a long term career with a growing organization
• Personal and professional integrity

Nice To Haves

• Reynolds & Reynolds computer experience a plus

Responsibilities

• Greet customers promptly
• Obtain customer and vehicle information
• Clearly report all vehicle symptoms as described by the customer
• Determine and recommend needed maintenance base on age, mileage and history of vehicle
• Prepare a complete and accurate estimate of cost for labor and parts
• Establish follow up time
• Monitor the progress of each vehicle throughout the day, and updating customers frequently
• Verify that the final invoice reconciles with the work performed on the repair order
• Explain all completed work and charges to customers

Benefits

• Health, Dental, and Vision Insurance
• 401K
• Paid Vacation
• Paid Training

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed