Express Service Advisor

Castle Chrysler Dodge Jeep Ram of NapervilleNaperville, IL
11d$61,000 - $83,000

About The Position

Are you looking for a way to start a career in automotive? Do you enjoy customer service? As an Express Service Advisor , this position is a great way to gain entry into the industry. Our team at Castle Chrysler, Dodge, Jeep, Ram in Naperville is looking for an Express Service Advisor to join our team. What We Offer 401(K) with employer match Major Medical & Dental (50% employee paid premium) Vision Voluntary Benefits (Accident, Critical Illness, Disability, and more) Life Insurance Paid Time Off Employee vehicle purchase discounts Flexible work schedule Career advancement

Requirements

  • Previous automotive experience is preferred
  • Organized and friendly personality
  • Time management skills
  • Fantastic communication skills with your customers
  • Professional, well-groomed personal appearance
  • Strong record of positive customer satisfaction results
  • Team oriented and self-motivated
  • Able to work with little supervision
  • Valid driver's license and meet insurability standards

Nice To Haves

  • Previous experience at “quicky” lube shops, department store auto shops or dealerships a plus
  • Self-motivated and enthusiastic presence in a team environment

Responsibilities

  • Ability to work under pressure and handle a busy workload under sometimes stressful conditions
  • Have some experience in Customer Service/ Sales, ideally in automotive
  • Love to help people and find ways to create happy customers
  • Ability to multi-task and work in a fast paced environment
  • Have a naturally happy and outgoing demeanor
  • Work alongside your dealership peers to create an exceptional customer experience geared to drive customer loyalty and retention
  • Be a great teammate to your co-workers, always willing to go above and beyond
  • Report to management any circumstances that compromise the integrity of the dealership
  • Ensure that customer inconveniences, complaints and misunderstandings are dealt with fairly, compassionately, and timely

Benefits

  • 401(K) with employer match
  • Major Medical & Dental (50% employee paid premium)
  • Vision
  • Voluntary Benefits (Accident, Critical Illness, Disability, and more)
  • Life Insurance
  • Paid Time Off
  • Employee vehicle purchase discounts
  • Flexible work schedule
  • Career advancement
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