Express Service Advisor

Luther Automotive Services•Brooklyn Center, MN

39d

About The Position

As an Express Service Advisor, you are the first point of contact with our customers and will be well-versed in customer service. creating repair orders and estimates for vehicles. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality.

Requirements

Organized and friendly personality
Demonstrated ability to manage others
Time management skills
Fantastic communication skills with your customers
Professional, well-groomed personal appearance.
Clean driving record
Willing to submit to a pre-employment background check

Responsibilities

Oversee flow of work. Ensure that customers receive prompt, courteous, and effective service.
Create estimates and contact customer to get approvals.
Provide exceptional service, to assure the customer does not get mishandled
Ensures that the daily inventory of technicians' time is consistently sold to service customers.
Distribute work between technicians efficiently