Express Lube Advisor

Lithia & Driveway • Henderson, NV

2d • Onsite

About The Position

Henderson Hyundai is seeking an Express Lube Advisor to join their close-knit team. As part of Lithia & Driveway, they offer a supportive work environment focused on career growth and customer satisfaction. The role involves diagnosing vehicle concerns, communicating with customers and technicians, and managing repair orders and costs.

Requirements

• High School graduate or equivalent, 18 years or older required
• Coachable & Driven to Grow
• Dedicated & Customer-Focused
• Team Player with a Positive Attitude

Responsibilities

• Diagnose and address customer vehicle concerns, verify warranties and service contracts, and develop accurate repair estimates
• Serve as the communication bridge between customers and technicians, ensuring a clear understanding of service needs
• Write and process repair orders (RO), ensuring customer approval and accurate entry into the service database
• Calculate and communicate costs for materials, labor, and deductibles, maintaining transparent customer records

Benefits

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED