Full Time Express Care Medical Receptionist
About The Position
Sadler Health Center is seeking a dedicated and detail-oriented Full time Express Care Medical Receptionist to join our team at our West Shore Clinic. Join our Express Care Clinic, part of a mission-driven, community-focused Federally Qualified Health Center (FQHC). We are dedicated to providing quick, high-quality healthcare to our community, and we’re looking for motivated, professional individuals to help us deliver a seamless experience to our patients. If you’re passionate about healthcare and have excellent customer service skills, we’d love to meet you! As an Express Care Medical Receptionist, you’ll be the first point of contact for patients, visitors, and interpreters, ensuring a welcoming and efficient experience. This role is ideal for someone with strong organizational skills, attention to detail, and the ability to thrive in a fast-paced healthcare environment. You’ll perform front desk duties, assist with patient registration, handle insurance verifications, and support clinic operations, all while delivering exceptional customer service.
Requirements
- High school diploma or equivalent
- Customer service experience
- At least 6 months of health care/clinical reception, medical assisting, healthcare insurance, express care, or urgent care environment.
Nice To Haves
- Experience within a medical or health care organization
- Experience working at an express care or urgent care site
Responsibilities
- Greet patients, interpreters, and visitors in person and by phone in a prompt, courteous, and helpful manner.
- Respond to inquiries, provide information about clinic services, and direct patients to the appropriate resources.
- Register and check in patients by verifying and updating demographic and insurance information accurately in our electronic system.
- Perform a variety of office duties including scanning, shredding, handling faxes, and managing documents.
- Distribute and collect patient forms as needed.
- Answer, screen, and forward incoming calls, voicemails, and emails.
- Ensure inquiries are directed to the correct department or team member.
- Collect patient payments, manage balances, and close all charges and transactions by the end of each business day.
Benefits
- Generous PTO benefit
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
