Honda Express Advisor

Honda WorldLouisville, KY
Onsite

About The Position

Here at Honda World we are always looking for bright, motivated, and energetic professionals to add to our world-class service team!! Our dealership works as a team, and our team strives to be the best for our guests.. If you feel that your skills would be a valuable asset to our guests, then we want to get to know you!

Requirements

  • Customer service skill, We will train you!
  • Sales experience, We will train you!
  • Proficiency with computers and technology, We will train you!
  • Ability to communicate complex technical concepts to customers, We will train you!

Nice To Haves

  • Prior automobile sales experience
  • Prior automobile technician experience
  • A certification through the National Institute for Automotive Service Excellence
  • Retail experience

Responsibilities

  • Initiates automotive services and repairs by ascertaining performance problems and services requested; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer rapport and records.
  • Ascertains automotive problems and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules.
  • Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions.
  • Develops estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.
  • Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system.
  • Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation.
  • Maintains automotive records by recording problems and corrective actions planned.
  • Updates job knowledge by participating in educational opportunities; reading manufacturers' publications.
  • Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Benefits

  • Latest service department technology
  • Flexible schedule. 3 day work week !!
  • Uniforms and Laundry Service provided
  • Climate & Air Quality Controlled Shop
  • LED Lighting throughout Service Department
  • Locker room and break room
  • Internal Inventory Control system that greatly limits time waiting at Parts Counter
  • Training Program that pairs new employees with a current employee during the first 2 months
  • 4000 ROs per month
  • Medical, dental, and vision insurance
  • Life insurance
  • 401K Match
  • Paid vacation and Holidays
  • Employee purchase and service discounts
  • Upbeat and progressive work environment
  • Hands-On Management team with great tenure at the dealership and with Honda
  • Career advancement opportunities
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service