Export Logistics Coordinator

Dairy Farmers of America•Kansas City, KS

10h•Onsite

About The Position

Support and/or plan modes of transportation for export orders working with manufacturing plants and third-party logistics (3PL) warehouses to ensure timely movement of product. Provide daily proactive communication of carrier schedule changes and/or cost impacts with recommendations for resolution.

Requirements

Undergraduate degree in logistics, supply chain management, or related curriculum (or equivalent combination of experience and education)
2 to 5 years of transportation, distribution, logistics management, or related experience, preferably including experience in ocean export logistics
Knowledge of and skill with Microsoft Office Suite and company computer systems
Knowledge of supply chain analytics, warehouse operations, and industry standards
Able to communicate clearly and effectively, both verbally and in writing
Able to multi-task and problem solve
Able to prioritize and meet deadlines
Able to effectively analyze and interpret data
Able to handle challenging or conflict situations with tact and professionalism
Able to work collaboratively with others
Must be able to read, write and speak English

Responsibilities

Discern optimal carrier selection based on customer requirements, cost, and transit
Ensure all ocean and drayage carrier rates are contracted with carriers prior to bookings
Schedule bookings with ocean/drayage providers that meet customer requested delivery dates and transit times while minimizing transportation costs
Document ocean booking details in appropriate system for internal visibility while also maintaining a comprehensive tracker of all active shipments
Oversee appointment schedules between drayage providers, plants, and 3PL to ensure timely pick-ups
Enter ocean freight accruals in appropriate system and audit invoices for accurate transportation billing and payment
Confirm ocean export shipments sail (complete) from US ports
Work closely with export specialists to mitigate any ocean carrier documentation delays (delays that would create a bottleneck for the on-time and successful completion of the complete customer export documentation)
Assist with managing ocean carrier contracts to ensure balance and minimum quality commitment fulfillment
Participate in monthly drayage carrier business updates
Identify continuous improvement opportunities and best practices to present at carrier business reviews
Support spot-quote requests from stakeholders (as new sales opportunities arise)
Maintain the centralized rate matrix for spot quote lanes
Assist in developing and maintaining policies, procedures, and instruction manuals to further develop the export processes related to international logistics
Analyze international small package shipment for cost-savings opportunities while educating small package users on cost/service best practices via an annual training initiative
Provide timely communication of industry information to stakeholders
Provide monthly KPI carrier performance reporting and ad hoc reports to business units as requested
Assist with billing discrepancies and claims
Maintain program system administration duties including but not limited to loading rates, correcting system errors, loading carrier related master data, etc.