Export & Logistics Specialist - INTL

Ravagon ManufacturingOrlando, FL
Hybrid

About The Position

The Export and Logistics Specialist plays a critical role in the success of Ravago International’s operational strategy by delivering a competitive advantage through exceptional service differentiation. This position is responsible for managing end-to-end export order processing, ensuring compliance with international trade regulations, coordinating logistics, and maintaining a high level of customer satisfaction. The Specialist also plans, coordinates, and monitors all export activities while driving cost optimization. Responsibilities include managing communication with warehouses, shipping lines, freight forwarders, drayage companies, and internal logistics teams to ensure timely, accurate, and compliant shipments in accordance with U.S. Customs and international trade regulations.

Requirements

  • Excellent written and verbal communication.
  • Detail oriented, ability to prioritize and multitask efficiently
  • Proficient in Microsoft Excel, Word and Outlook
  • Willingness to adapt in an evolving environment
  • Ability to maintain high level of organization and prioritization
  • Strong planning, analytical and mathematical skills
  • Education: Bachelor’s degree or equivalent work experience required .
  • Experience: Freight forwarder experience preferred.
  • Experience working effectively with transport service providers.
  • Experience in trading, resale, distribution and supply chain preferred
  • Proficiency in Microsoft Office: specifically Outlook, Word, and Excel with the aptitude to quickly learn and understand additional applications
  • Licenses / Certifications: Valid driver’s license – required
  • Language: Proficiency in English required

Nice To Haves

  • Bi-Lingual – Spanish or Portuguese is a plus

Responsibilities

  • File EEI (Electronic Export Information) with US Customs and Border Protection via ACE (Automated Commercial Environment) ensuring the information is accurate, timely and in compliance with US Export Regulations.
  • Obtain an ocean booking with an ocean carrier while deciding if the booking confirmation is appropriate and pursuing options with other carriers when constraints are not met, proactively seek alternatives.
  • Ensures that all transactions meet acceptable profit requirements and shipment deadlines and audits orders for accuracy prior to releasing.
  • Responsible for deciding the most cost effective ocean and dray carrier balancing customer requirements with carrier availability and contractual commitments.
  • Manage capacity and commitments with ocean and land carriers, ensuring optimal resource utilization taking into consideration the fluctuating nature of the commodities market.
  • Arrange drayage bookings based on available capacity and contractual obligations.
  • Coordinate with ocean carriers, freight forwarders, drayage companies and warehouses on scheduling and tracking the status of shipments by monitoring key shipment milestones.
  • Processes our customers’ purchase orders, oversees regional offices’ sales orders and all related requests such as: obtaining price and credit approvals and securing product allocation
  • Review order details and ensure they are in compliance with US Customs and Border Protection regulations and company policies and procedures, such as: road weights restrictions at destination, documentation required, Trade Agreements, Power of Attorneys, validate HS codes and Product Description, provides all the necessary information for routed transactions, validate the FOB value.
  • Effectively communicates order status to external customers and overseas regional offices, including vessel delays, roll overs, split shipments, backorder information and future, documentation status order confirmations.
  • Maintain accurate system records by updating all booking changes in real time.
  • Actively track delayed or split shipments and provide status updates to all impacted parties.
  • Responsible for ensure all Intercompany Transactions meet the required “markup policy” by following the guidelines provided by our Accounting Team, this requires additional manual calculation outside the system and submitting a “Price Adjustment” form to the company’s CFO for approval.
  • Monitors and maintain all customer specific information and requirements within operating system.
  • Coordinates country required pre-shipment inspections as needed with the different Customs agencies involved and completes forms accordingly.
  • Responsible to monitor order progression across multiple departments within Ravago International by utilizing the company systems and reports to accurately monitor their orders.
  • Closely monitor shipments to High Risk countries and ensure the necessary guidelines are being followed to comply with Customs Regulations to avoid possible fines and sanctions.
  • Monitors and enforces existing orders per the terms of the agreement between Ravago International Companies and their customers.
  • Assists in all proactive duties aimed at successfully executing rush orders to help stimulate soft sales and achieve committed sales volume targets while maintaining and improving customer’s satisfaction.
  • Actively problem solves by seeking better alternatives for performing assigned tasks by making rational assessments of options and reaching logical and accurate conclusions from available information.
  • All other duties as assigned
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