Export Coordinator Tues - Sat 10:30 AM -6:30 PM

UPS•Chicago, IL

3d•Onsite

About The Position

Together, we are Marken, UPS Healthcare Precision Logistics. As the clinical and advanced therapy part of UPS Healthcare, we reach patients faster, with greater scalability and access to new pathways throughout the supply chain. With our One UPS advantage and comprehensive service portfolio, including Polar Speed's in-network pharmacies, we are optimally positioned to keep our clients competitive in an increasingly complex market.

Requirements

High School completion or equivalent.
2 years of Air freight/Freight forwarding experience is highly desirable.
Knowledge of Air Export regulations.
AES filing experience.
Ability to multitask.
Good written and verbal communication skills.
Proficiency in using computers and software (ex. Microsoft Office Suite).
Working knowledge of Dangerous Goods (DG) regulations and applicable air freight compliance requirements.
Strong knowledge of air freight regulations, documentation, and export compliance (TSA).
Experience coordinating with airlines, overseas agents, and third-party service providers.
High attention to detail with strong analytical and problem-solving capabilities.
Ability to interpret and execute complex shipping instructions accurately.
Customer-focused with clear, professional communication skills.
Strong organizational skills with the ability to manage multiple shipments and deadlines simultaneously.
Financial awareness, including basic cost control, billing accuracy, and margin considerations.
Professional integrity, reliability, and the ability to perform effectively in a fast-paced environment.
Proficiency in CargoWise.
Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Responsibilities

Process and coordinate daily logistics export activities.
Implement production, productivity, quality, and achieve the appropriate level of volume within time constraints.
Dispatch drivers and agents for pickups, deliveries, drop offs and recoveries at the airport, broker, vendor or client sites.
Ensure imports recovery and domestic transfers are made.
Ensure that all export and domestic drops are made on time.
Send pre-alerts to Marken office or agents concerned.
Review appropriate documentation, labeling and markings as included with each shipment.
Advise Pickups and deliveries delays in a timely manner.
Prepare the next flight out shipments.
Replenish with proper weight of dry ice on those shipments that require dry ice, as well as those that require Gel packs for temperature chain of custody.
Confirm pieces, weights and dimensions after each collection and enter them in Maestro.
Bring any late pick up or miss flights to the Supervisor attention and e-mail CS.
Enter PODs in Maestro.
Scan, package, and label In-bound shipments before tendering for final destination, either domestic or international shipping.
Answer the phone before the 3rd ring.
Ensure that all route legs are complete with all needed operational details and costs estimates entered in Maestro.
Answer domestic and International “internal” quotes.
Check import and export paperwork to make sure they are complete.
Post flight all departure to make sure shipments left on booked flight.
Liaise with customs brokers to pre alert imports and follow up on clearance status.
Perform other duties as required helping the Operations Team complete daily tasks.
Issue invoices, approve payments, reconcile costs, and manage pending charges in accordance with financial procedures.