Export Coordinator I

Bronco Wine Co•Ceres, CA

About The Position

Assist Export Director with all aspects of either Bulk Export or Case Goods shipping internationally. Communicate with overseas customers, freight forwarders, brokers and agents. Complete required documentation for customs and schedule / oversee logistics.

Requirements

Customer service experience 2-3 years
Knowledge of export / customs regulations and TTB requirements.
Calculator
PC
Microsoft office to include, Word and Excel
OMNI
Zebra Print
Communicate professionally with a variety of employees, customers and owners on a daily basis.
Multi-task in a fast-paced environment.

Responsibilities

Answer incoming phone calls in a timely fashion, and interact with customers and other employees in an efficient and courteous manner at all times.
Enter customer orders accurately.
Design and produce overlay labels for export case good orders.
Prepare and complete all necessary customs documentation for export shipments.
Process all forms required by TTB and other governing agents.
Communicate with customers and Export Director to ensure order accuracy, and investigate any discrepancies. Provide documentation when required.
Schedule and coordinate logistics for either case goods or bulk shipments.
Invoice customers accurately, and communicate with Accounts Receivable when necessary to aid in the collection of funds.
Update all necessary databases.
Monitor customer Purchase Orders and bulk contracts for accuracy, and balance monthly with Compliance and Accounting.
Prepare daily, weekly and monthly reports for ownership and Finance Dept. as required.
Special projects as assigned.