Export Controls Compliance Director

eBay•San Jose, CA

3d•Remote

About The Position

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. Director - Export Controls & Trade Compliance About the Team eBay’s Global Compliance organization helps the company drive regulatory risk while enabling safe, trusted, and sustainable commerce around the world. We partner closely with Legal, Product, Engineering, Shipping, Payments, Risk, Government Relations, and business leaders to develop practical and scalable compliance programs. We are seeking an experienced Director of Export Controls and Trade Compliance to lead the continued development and operation of eBay’s global import and export compliance program, with an initial focus on the Export Control Reform Act and Export Administration Regulations (ECRA/EAR), as well as the Arms Export Control Act and International Traffic in Arms Regulations (AECA/ITAR). This leader will develop a risk-based program tailored to eBay’s role as a global marketplace that facilitates transactions between third-party buyers and sellers. Because eBay’s responsibilities vary by transaction and shipping model, the role will assess and manage obligations arising when eBay engages in shipping, classification, filing, inspection, routing, or customs-related activities. The Director will partner across the company, including with the separately-led Sanctions Compliance function, to design practical, technology-enabled controls that address eBay’s direct regulatory obligations and facilitation-related risks. The successful candidate will be a strategic and pragmatic compliance leader who can interpret complex trade regulations, apply them to a global technology marketplace, and influence cross-functional teams to implement effective controls at scale.

Requirements

Twelve or more years of responsible experience in export controls, import compliance, customs, international trade law, or a closely related compliance discipline.
Significant experience designing, implementing, operating, or evaluating an enterprise trade compliance program.
Deep knowledge of the Export Control Reform Act, Export Administration Regulations, Arms Export Control Act, and International Traffic in Arms Regulations.
Strong working knowledge of export jurisdiction and classification, the Commerce Control List, Export Control Classification Numbers, EAR99, the U.S. Munitions List, export licensing, license exceptions, restricted-party screening, end-use and end-user controls, brokering, freight forwarding, and recordkeeping requirements.
Experience applying trade regulations to technology platforms, online marketplaces, e-commerce, logistics, payments, or other complex global business models.
Demonstrated experience developing policies, procedures, risk assessments, controls, training, monitoring, testing, governance, and management reporting.
Experience and success in partnering with Product, Engineering, Operations, Shipping, or other business teams to design and implement automated or technology-enabled compliance controls.
Ability to distinguish between the obligations of marketplace users and eBay’s own obligations based on the role eBay performs in a particular transaction or shipping program.
Ability to translate complex and evolving legal requirements into clear, practical, and scalable business processes.
Experience managing potential violations, internal investigations, corrective actions, voluntary self-disclosures, regulatory inquiries, or enforcement matters.
Strong understanding of liability risks under U.S. export-control regimes and the importance of documented, risk-based compliance controls.
Sound judgment and the ability to balance regulatory risk, customer experience, operational feasibility, and business objectives.
Demonstrated ability to influence senior leaders and drive outcomes across a global, highly matrixed organization.
Excellent written, verbal, analytical, and executive-communication skills.
Strong leadership, team-development, project-management, and organizational skills.
Bachelor’s degree or equivalent practical experience.

Nice To Haves

Juris Doctor, master’s degree, or other advanced degree in law, international trade, public policy, business, or a related field.
Experience working directly with the U.S. Department of Commerce’s Bureau of Industry and Security, the U.S. Department of State’s Directorate of Defense Trade Controls, U.S. Customs and Border Protection, or other relevant authorities.
Experience with international trade requirements outside the United States, including EU dual-use export controls, customs requirements, or comparable regulatory regimes.
Experience developing compliance programs for global online marketplaces, digital platforms, shipping providers, financial institutions, or similarly complex technology companies.
Experience with export classification tools, screening technologies, transaction-monitoring systems, case-management platforms, or other trade compliance technology.
Relevant trade compliance certification or professional qualification.

Responsibilities

Lead the enhancement and operation of eBay’s export controls and import/export compliance program, tailored to eBay’s role as a global marketplace connecting third-party buyers and sellers.
Assess and manage eBay’s regulatory obligations across different transaction and shipping models, including circumstances in which eBay engages in shipping , classification, filing, inspection, routing, or customs-related activities.
Enhance and/or establish policies, standards, governance, escalation protocols, and clear accountability for compliance with ECRA/EAR, AECA/ITAR, and related import/export requirements.
Conduct risk assessments covering listings, products, sellers, buyers, end users, destinations, transaction patterns, shipping models, and logistics partners.
Oversee processes for export jurisdiction and classification, licensing and authorization analysis, export eligibility, required filings, and escalation of potentially controlled or prohibited items.
Partner with Product, Engineering, Shipping, Operations, Legal, Risk, and Sanctions Compliance to implement scalable controls for restricted items, parties, destinations, end uses, and suspicious transaction activity.
Enhance controls addressing freight forwarders, unusual routing, transshipment, mismatched transaction information, and other indicators of export-control and sanctions evasion.
Advise on new products, shipping services, partnerships, geographic expansion, acquisitions, and other initiatives that may change eBay’s regulatory obligations or trade compliance risk.
Lead regulatory-change management, monitoring, testing, reporting, investigations, remediation, and voluntary self-disclosures.
Oversee training, recordkeeping, third-party oversight, marketplace communications, and continuous program improvement.
Build and lead a high-performing trade compliance team.