Export Clerk

The Dixon Group•Chestertown, MD

9d•Onsite

About The Position

The Dixon Group is seeking a detail-oriented and customer-focused Export Clerk to join our team in Chestertown, MD! This role is essential to supporting our international customers and foreign affiliates by ensuring accurate export documentation, responsive communication, and timely shipment coordination. If you enjoy working in a fast-paced environment, take pride in accuracy, and value delivering excellent service, this is a great opportunity to build your skills in international operations and logistics. At The Dixon Group, we value the contributions of our Military Veterans and proudly employ our nation’s heroes. Veterans are strongly encouraged to apply.

Requirements

Strong customer service mindset with a positive, professional attitude
Effective written communication skills and active listening abilities
Strong attention to detail and organizational skills
Ability to analyze issues, problem-solve, and manage competing priorities
Comfort working in a fast-paced, deadline-driven environment
Proficiency with computers and common business software, including Microsoft Office, Google Workspace, and other job-related applications

Responsibilities

Provide professional and responsive support to internal teams, international customers, and foreign affiliates
Communicate clearly and effectively via email with both internal and external partners
Prepare, review, and maintain export shipping and compliance documentation
Organize and coordinate documentation for weekly international shipments
Track open items, follow up as needed, and help ensure timely resolution
Maintain accurate records in accordance with company policies and export requirements