Expert Witness Research Analyst USA- Remote Full- Time

RELX•Home based-Ohio, OH

3d•$42,200 - $88,800•Remote

About The Position

As an Expert Witness Research Analyst, you will research Testimonial History and Party History using court records and legal research tools, and provide clients with clear, relevant information. You will manage Expert Witness Search requests, communicate with customers, and collaborate with the team to meet quality and turnaround objectives. The role is full-time, 40 hours per week, Monday through Friday, with anticipated working hours of 8 AM to 6 PM ET. Mandatory training is required during the first three months. Candidates may be asked to complete a research-based work sample as part of recruitment.

Requirements

Have a JD, paralegal certification, or equivalent education or experience demonstrating substantial legal research capability.
Working knowledge of the US court system and legal terminology.
Effective research, critical thinking, and written communication skills, with the ability to produce accurate, detailed work.
Availability to work 40 hours per week, Monday through Friday, to support a global organization.
Ability to provide high-quality customer service and work toward resolving customer issues during the initial interaction whenever possible.
Proficiency with Windows, Microsoft Office, internet research, and basic PC troubleshooting.
Proficiency using AI-enabled tools for legal research, including selecting appropriate tools and critically evaluating AI-generated results for accuracy, relevance, and completeness.
Ability to apply business judgment and understand how decisions may affect customer satisfaction, including Net Promoter Score (NPS).

Nice To Haves

Experience with Lexis Advance, Lexis +, or similar legal research tools.
Ability and willingness to learn new products, including Party History Search.

Responsibilities

Conduct research using internal and external resources.
Manage the life cycle of Expert Witness Search requests.
Deliver clear, concise, accurate, timely, and thorough communication to customers.
Apply established standards to the order management process.
Represent customer needs by reporting feedback and supporting issue resolution.
Complete Testimonial History and Party History search orders accurately and within turnaround targets.
Cross-train and provide support across other research queues as business needs change, including JV, ID’ing, ECR, and Request Entry.
Use AI-enabled tools in legal research workflows to improve efficiency and quality, applying professional judgment to validate results for accuracy, relevance, and completeness.