About The Position

The Management Consulting Experienced Senior Associate provides healthcare consulting services by assessing clients’ business needs, recommending and implementing technical and operational solutions, and managing deliverables to timeline and budget. The role calls for industry experience in a hospital or practice setting and involves a sporadic and fluctuating schedule. The position may require travel of up to 100% locally or domestically, depending on client requirements. The position supervises the day-to-day workload on assigned engagements and reviews work product. The individual serves as a primary client contact, supports project delivery, and helps develop assigned staff.

Requirements

  • Bachelor’s degree, or five or more years of industry experience with EHR/Practice Management vendor systems.
  • Three or more years of healthcare industry experience with a vendor or consulting organization, or within a large provider-based delivery system.
  • Experience with EHR/Practice Management vendor systems such as Epic, Cerner, athenaIDX, or Allscripts.
  • Strong Microsoft PowerPoint skills.
  • Proficiency in Microsoft Office Suite, especially Visio.
  • Executive presence and ability to act as the primary contact on assigned engagements.
  • Ability to establish and maintain effective, professional relationships with client staff at all levels, senior leadership, BDO employees, and the general public.
  • Ability to communicate professionally and formally with clients through meetings and written presentations.
  • Proven ability to proactively lead and develop a team to achieve project goals and objectives.
  • Proven ability to manage small- to medium-sized projects, including developing scope, project plans and timelines, status reports, and other tools to support successful engagements.
  • Excellent verbal, written, and presentation skills.
  • Strong analytical and advanced research skills related to industry trends, market competition, and technology.
  • Solid organizational skills, attention to detail, and ability to meet project deadlines.
  • Ability to multitask successfully while working independently or in a group environment.
  • Ability to work in a deadline-driven environment and handle multiple projects simultaneously.
  • Ability to interact effectively with people at all organizational levels of the firm and with clients.
  • Ability to build and maintain strong relationships with internal staff and clients.
  • Ability to encourage a team environment on engagements and contribute to assigned staff members’ professional development.
  • Ability to travel up to 100% when required by client needs.

Nice To Haves

  • Degree focus in Information Technology or Information Systems.
  • Proficiency in SharePoint.

Responsibilities

  • Consult with clients to identify operational goals and needs, and translate those needs into detailed requirement specifications.
  • Document current-state workflows.
  • Review, analyze, and modify designated systems, including configuration, testing, and documentation.
  • Ensure client engagement expectations and deliverable deadlines are met.
  • Prepare and complete action plans, determine system improvements, resolve problems, and implement necessary changes.
  • Investigate alternative solutions, including feasibility assessments, vendor analysis, and vendor evaluations.
  • Identify opportunities for implementation, optimization, upgrades, and ongoing application support in conjunction with Management Consulting Business Development.
  • Supervise the day-to-day workload on assigned engagements and review work product.
  • Travel up to 100% locally or domestically when required by client needs.
  • Perform other duties as required.
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